Microsoft Dynamics Business Central and Seko

Integration Agency & Consultants

AI Powered integration with expert operators
Our experienced operators use AI-powered delivery to properly connect Microsoft Dynamics Business Central with Seko. We focus on establishing an accurate, real-time picture of inventory between your ERP and warehouse operations. This corrects the stock mismatches that cause overselling and provides clear visibility for both finance and fulfilment teams.
CULT
CASTORE
LOUNGE
GREEN PEOPLE
TATTY DEVINE
OLIVER BONAS
Intelligent Consulting
We connect Microsoft Dynamics Business Central and Seko, integrating your ERP and WMS/3PL systems for efficient operations. Our consulting services, including system audit, uncover inefficiencies and integration gaps between Microsoft Dynamics Business Central, Seko, ERP, and WMS/3PL platforms. This enables our consultants and your team to take decisive action, ensuring your technology ecosystem runs smoothly and efficiently. With our expertise, you can deliver a reliable customer experience and keep your business performing at its best.
Tech Audit Shopify Audit Netsuite Audit
Detailed Solution Design
Our design for Business Central and Seko prioritises Microsoft Dynamics as the master of orders and financial truth, while Seko acts as the authority for physical inventory. A key design decision involves the timing of inventory updates. Pushing stock levels from Seko to Business Central on a defined schedule provides a more stable connection than immediate triggers, protecting your ERP performance during peak sales. This trade-off ensures that your ERP remains reliable while maintaining accurate available-to-sell counts across your channels. We typically sequence the core order-to-fulfilment flow first, ensuring the primary sync is stable before addressing secondary workflows. This approach means finance closes the month off Business Central records while operations manage picks from Seko with confidence in the data alignment.
Solution Design
Smooth Integration
Integration between Microsoft Dynamics Business Central and Seko ensures that physical warehouse activity matches financial records. The connection focuses on automating the flow of orders, inventory levels, and shipment statuses to reduce manual effort for ops and finance teams.

Data typically flows across several key processes:

- Order-to-Cash: Orders approved in Business Central are sent to Seko for fulfilment. Once dispatched, Seko sends tracking details back to Business Central. This triggers the final invoice and notifies the customer channel.
- Inventory Synchronisation: Seko provides regular updates on physical stock levels to Business Central. This ensures that the available-to-sell figures in the ERP remain accurate to prevent overselling.
- Inbound Logistics: Purchase orders recorded in Business Central are sent to Seko as expected receipts. When the warehouse confirms the receipt, the ERP updates stock on hand for supplier invoicing.
- Returns Management: Customer returns handled at Seko flow back to Business Central. This typically creates a return order or credit memo to manage stock disposition and refunds.

Monitoring at each sync point helps detect data drift. This ensures the warehouse and head office operate from the same numbers.
Implementation Programme Management
Visibility
In many implementations, standard dashboards only confirm that a sync has occurred, not that the data is accurate. Visibility between Business Central and Seko requires identifying silent errors, such as order mapping failures or stuck fulfilment statuses, before they impact warehouse operations.

We focus on surfacing these exceptions early. By monitoring the flow of order records and inventory updates, teams can identify when data has failed to post correctly due to record locks or SKU mismatches. This level of visibility moves the team from reactive troubleshooting to proactive management, ensuring that inventory drift is caught on a regular schedule rather than being discovered during a manual stock count or month-end close.
Training
Handover ensures that your finance and operations teams can confidently own the Business Central and Seko operating model. We train your team on how data flows from the ERP to the warehouse and what to monitor to prevent inventory drift. Training covers how to read alerts and who owns each exception type, such as a failed SKU sync or a shipment status delay. You will learn how to check for alignment between Seko stock counts and Business Central inventory levels. Documentation is provided as a practical operational manual for running the business, not a technical reference for IT.
Netsuite
Support
Support for Business Central and Seko integrations focuses on the data flow between your ERP and warehouse. We monitor for issues such as SKU mismatches that block fulfilment or shipment notifications that fail to post back to the ERP. When discrepancies occur, we provide the context to resolve them before they impact customer experience or month-end reconciliation. This ensures that your inventory and fulfilment data remains reliable as order volumes scale, with escalation handles for sync failures.
Integration Support Shopify Support Netsuite Support
Shopify

Netsuite
Dynamics Business Central
Sage 200

Shopify Implementation
BigCommerce

Netsuite
Dynamics Business Central
Sage 200

Magento

Netsuite
Dynamics Business Central
Sage 200

Magento Integration
iPaaS Integration
iPaaS Integration

Leveraging IPaaS with SO 27001 and SOC 2 and above security accreditations, Microsoft Dynamics Business Central and Seko integrations are delivered efficiently and securely. IPaaS connects ERP and WMS/3PL systems, automating data between Microsoft Dynamics Business Central, Seko, ERP, and WMS/3PL platforms. This approach reduces manual effort, increases reliability, and ensures compliance, making integration between Microsoft Dynamics Business Central and Seko robust and future-proof.

iPaaS PlatformEmbedded iPaaSEmbedded iPaaS AgencySolution DesignArchitecturePlatform SelectionImplementationChange ManagementInternationalisationData MigrationCompliance & RiskIntegration ManagementIntegration Optimization

Popular Systems that connect with Seko

Popular Systems that connect with Microsoft Dynamics Business Central

Integration operating model

This operating model defines Microsoft Dynamics Business Central as the financial system of record and Seko as the authority for physical fulfilment. The integration manages the hand-off between order capture and warehouse execution to keep stock availability and shipment status synchronised.

Typically, Business Central acts as the master for Sales Orders. Once an order is released, the integration transmits the details to Seko for picking and packing. When Seko dispatches the goods, it signals the integration to update Business Central with the tracking information. This allows Business Central to update the order status and proceed with invoicing, completing the order-to-cash workflow.

Inventory synchronisation protects against overselling by treating Seko as the master for physical stock. Warehouse levels are typically pushed back to Business Central on a regular schedule. This allows the finance team to reconcile the ERP sub-ledger against physical stock on hand, ensuring inventory valuations remain accurate for month-end reporting. By automating these data flows, the business maintains a clear audit trail from the warehouse floor through to the general ledger.

Common failures

Inventory latency causing overselling

Operational impact: Stock levels from Seko update Business Central too slowly, causing the ecommerce storefront to sell SKUs that are already out of stock. This leads to cancelled Sales Orders, which requires intervention from the customer service team. It also creates negative customer experiences and complicates financial reconciliation when processing refunds for unfulfillable orders.

Prevention / Action: Define Seko as the definitive source of truth for inventory availability. The integration should be configured to run high-frequency, delta-only stock updates from Seko to Business Central, reducing sync delays. A small stock buffer can be held in Business Central for fast-moving SKUs to mitigate the risk of overselling between synchronisation cycles.

Delayed or failed shipment confirmations

Operational impact: Seko dispatches an order, but the fulfilment advice, including tracking numbers, fails to update the corresponding Sales Order in Business Central. This means customer dispatch notifications are not sent and invoices cannot be generated in a timely manner. The operations team must then spend time manually matching shipments in Seko to orders in Business Central.

Prevention / Action: Implement a queuing mechanism for all outbound fulfilment messages from Seko. This ensures that if an update fails to post to Business Central due to a temporary network or API issue, it is automatically retried. Configure monitoring to alert the operations team if a fulfilment confirmation remains unsynchronised beyond a defined processing window, enabling proactive investigation.

Mismatched product master data

Operational impact: A new SKU is created or updated in Business Central but the data is not correctly synchronised to Seko. When a Sales Order containing this new item is sent for fulfilment, the order processing fails because Seko cannot recognise the SKU. This stops the entire order, requiring manual intervention from the fulfilment team to resolve the product data mismatch before it can be picked and packed.

Prevention / Action: Establish Business Central as the single source of truth for all product master data, including SKUs, barcodes, and customs information. Design a master data synchronisation process that validates the successful creation of an item in Seko before it can be made available for sale. Enforce strict data governance, ensuring no Sales Orders can be transmitted until all associated SKUs exist and are active in both systems.

Incorrect returns processing and credit

Operational impact: Returned items are received and processed by Seko, but this information is not used to create a corresponding Sales Credit Memo in Business Central. As a result, the finance team lacks the necessary documentation to issue a refund, which delays the process for the customer. This also leads to discrepancies between physical stock levels in the warehouse and financial records in the ERP, complicating stock valuation and month-end accounting.

Prevention / Action: Design the returns process so that Seko's confirmation of a physically received return is the explicit trigger for generating a Sales Credit Memo in Business Central. The integration logic must correctly map the returned SKUs in Seko to the original Sales Order line items in Business Central. This ensures the finance team has a clear, auditable workflow for issuing refunds and adjusting inventory records.

Frequently asked questions

If we take an order in Business Central, how does Seko know what to ship?

Once a Sales Order is approved in Microsoft Dynamics Business Central, the integration creates a corresponding fulfilment request in Seko. This request includes the delivery address, SKUs, and quantities for Seko's warehouse team to pick and pack the order. Without this, operations teams would have to manually create shipments in Seko based on Business Central data, risking keying errors and delays.

How do we keep inventory levels accurate between Seko and Business Central?

Seko is the source of truth for physical stock, so the integration pushes inventory level updates from Seko back to the Item records in Microsoft Dynamics Business Central on a defined schedule. This ensures the stock levels shown in Business Central are accurate, preventing the business from selling items that are out of stock in the warehouse. This avoids overselling and subsequent order cancellations that damage customer satisfaction.

How does Business Central know when an order has been dispatched by Seko?

After Seko's warehouse team dispatches an order, the integration sends a fulfilment confirmation back to Microsoft Dynamics Business Central. This update includes the shipping date and tracking information, automatically updating the status of the original Sales Order. This ensures your finance and customer service teams have accurate information on the order-to-cash process without checking Seko's system manually.

What happens if product SKUs in Business Central don't match those in Seko?

Mismatched SKUs are a primary cause of integration failure, as they prevent Business Central Sales Orders from being created correctly in Seko. For example, if Business Central sends SKU 'ITEM-01' but it is 'ITEM_01' in Seko, the order will fail to sync and will not be fulfilled. This requires a manual fix from an operations team member, who must diagnose the data mismatch and correct the item record before the order can be processed.

How are customer returns handled between Seko and Business Central?

The returns handling workflow can be customised, but a common model is for a return to be booked into stock at Seko's warehouse first. The integration then triggers the creation of a 'Sales Credit Memo' in Microsoft Dynamics Business Central against the original order. This process ensures that both physical inventory in Seko and financial records in Business Central are updated accurately without manual reconciliation by the finance team.

agency implementation support rescue performance operations finance localisation training strategy integration shopify

Get Started

We would love to hear about your brand and project

Contact