Symptoms
- Sales team commits to delivery dates that cannot be met
- Customer complaints about delayed or partial shipments
- Expedited shipping costs escalate to meet missed deadlines
Root Causes
- MRP not correctly configured or utilised
- Poor visibility over inbound purchase orders and production schedules
- Lack of consistent inventory updates from warehouse operations
SAP B1EcommerceWMS
Impact: Significant reputational damage, increased operational costs due to rushed fulfilment, and diminished customer lifetime value.
Cogent Approach: We review your supply chain logic within SAP B1, refine MRP settings, and ensure all contributing factors to ATP (e.g., procurement, production, and stock transfers) are accurately reflected and calculated to provide realistic commitment dates.