A single source of financial truth is non-negotiable, but flawed data models and broken integrations can put revenue at risk by corrupting storefront data.
Trusted by finance and operations leaders to protect revenue and ensure data integrity.
Capabilities
We help you design, validate and govern your ERP setup to ensure it acts as a reliable financial core, preventing issues that erode customer trust and revenue.
You are told an ERP centralises everything. In reality, poor design choices create data silos that risk checkout reliability and accurate reporting.
You are told integrations are simple connectors. The truth is that without a solid architecture, they leak revenue via inconsistent pricing and stock levels.
You are told to monitor dashboards. We use AI to actively detect the reconciliation gaps and data drift between your ERP and commerce platform that threaten revenue.
Outcomes
Our advisory focuses on tangible outcomes that protect revenue streams and ensure operational stability from checkout to reconciliation.
Our Expertise
We provide vendor-agnostic advice but possess deep expertise in the ERPs common to high-growth commerce.
ERP Ecosystems
An ERP's value depends on its connections. We design architectures that ensure data integrity flows across your entire operational stack.
Risk Factors
Unchecked issues between Shopify and your ERP actively destroy margin and customer trust. We identify and fix these revenue-draining failures.
Shopify Payouts reports diverge from ERP ledger entries over time, creating a growing financial discrepancy that is difficult to unpick.
Inaccurate profit and loss reporting, hidden refund processing errors, and significant manual effort for the finance team.
Implement transaction-level reconciliation, mapping every order to its corresponding payout and fees via an orchestration layer before posting to the ERP.
Inventory counts diverge because the ERP's warehouse model does not map cleanly to Shopify's location_id structure, leading to stockouts and overselling.
Lost sales from false stockouts, poor customer experience from backorders, and increased operational costs from fixing fulfilment errors.
Design a master inventory data model. Use an integration layer to translate the ERP source of truth into what Shopify's location structure requires.
Changes to an order in Shopify, particularly post-purchase edits or exchanges, are not reliably captured and sent to the ERP.
Incorrect fulfilment, confused customers, and significant revenue leakage from un-captured up-sells or inaccurately processed refunds.
Architect an event-driven integration that subscribes to all relevant order webhooks, including 'orders/edited', and contains logic to reconcile changes against the master order record in the ERP.
The Cogent2 Difference
Cogent AI
Our AI acts as an operational co-pilot, monitoring the data flows between your commerce platform and ERP to flag integrity issues before they impact revenue.
Briefings & Guides
Your ERP should be a source of stability, not a cause of revenue risk. Speak with our team to design an architecture that ensures data integrity from storefront to ledger.
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