Symptoms
- Integration failures requiring manual restarts
- Incomplete transactions without notification
- Data loss during system outages
Root Causes
- Generic error handling, not context-specific
- Lack of retry mechanisms or circuit breakers
- Poor logging and alerting for exceptions
iPaaSE-commercePayment Gateway
Impact: Delayed order processing, lost revenue, customer service backlogs, data inconsistencies that require significant reconciliation.
Cogent Approach: Our designs incorporate resilient error handling strategies, including intelligent retries, dead-letter queues, and real-time alerting, to minimise disruption and ensure data integrity through adverse events.