Symptoms
- Overselling items on Shopify, then cancelling orders
- Under-forecasting due to incorrect stock figures
- Frequent manual stock adjustments in Veeqo
Root Causes
- Improper handling of bundle/kit stock logic
- API rate limits impacting stock updates
- Inconsistent cycle counting practices
- Channel-specific inventory rules overlooked
VeeqoShopifyAmazon Seller Central
Impact: Customer dissatisfaction from cancelled orders, inaccurate sales reporting, and increased operational overhead resolving discrepancies.
Cogent Approach: We analyse inventory synchronisation logs, audit bundle/kit configurations, and refine stock update frequencies. We also introduce robust physical inventory verification processes.