Stock parity between your WMS and commerce platform erodes under pressure. This creates overselling risks and poor customer outcomes. We stabilise the core sync.
Trusted by operations leaders running GXO, Peoplevox, and Mintsoft.
Our Approach
We deliver operational stability through robust integration, practical consulting, and AI-driven exception monitoring for platforms like Peoplevox, GXO, and Mintsoft.
Your warehouse SOPs drift from reality. We audit your pick-pack-ship cycle and returns process against your system configuration to close gaps in fulfilment cadence.
Point-to-point connections fail silently. We build and maintain resilient integrations that guarantee stock parity and order flow between your WMS, ERP, and commerce sites.
You cannot manually check every transaction. CogentAI monitors ASN timings, stock adjustments, and returns processing, flagging exceptions before they affect customers.
Operational Outcomes
Our work focuses on measurable improvements to fulfilment accuracy, speed, and cost. We target the systemic issues that create daily firefighting for your operations team.
Core Competencies
We are operators with deep, practical experience integrating the specific WMS, 3PL, and carrier platforms that run modern retail fulfilment operations.
The Warehouse Ecosystem
A high-performing warehouse depends on reliable data flow between your WMS, commerce platform, ERP, and carriers. We ensure these systems operate as one.
Common Failure Patterns
We have seen these failure patterns repeatedly. They are rarely about a single broken connection, but a symptom of deeper issues in your data architecture and operational process.
During a flash sale, you discover stock levels are wrong only after customers complain. The sync job between your WMS and Shopify failed hours ago without an alert.
Revenue loss, reputation damage, and significant manual effort to clean up the order book.
Build resilient, observable integrations with proactive monitoring and automated reconciliation. Implement throttling and queueing logic to handle peak loads.
A customer's return is received at your GXO-run dock but takes days to get processed and put away. This ties up working capital and delays customer refunds.
Poor customer experience, skewed inventory availability, and inefficient use of warehouse labour.
Integrate the returns process from end to end: from customer request (RMA) to WMS put-away. Provide a single view of return status to all teams.
Your supplier sends goods, but the Advance Shipping Notice (ASN) from your Bleckmann-run 3PL is delayed or missing. This blocks efficient receiving and makes stock untraceable.
Delayed stock availability leads to lost sales. Increased labour costs for manual receiving.
Automate ASN creation and transmission via API. Enforce strict data validation schemas. Establish clear SLAs for ASN timeliness with your 3PL.
When a system fails, an operator starts exporting a CSV of orders from Shopify and manually keying them into the WMS. This introduces errors and a single point of failure.
Fulfilment errors, delayed orders, and an unscalable process that creates huge operational risk.
Fix the primary integration and build trust in it. Implement robust error logging and alerting so failures are addressed immediately, not patched over with spreadsheets.
Why Cogent2
CogentAI For Warehousing
CogentAI is not a separate tool. It is intelligence embedded in your fulfilment workflow, finding the silent failures before they cost you sales or customer trust.
Incorrect stock levels, shipping delays, and returns backlogs are symptoms of broken data flow. Before you invest in more hardware or people, let's fix the system. Talk to an operator who has fixed these problems before.
