Warehouse and Prima
Integration Agency & Consultants
Inaccuracy in inventory data usually becomes painful when finance can no longer trust the numbers in Prima ERP. At low volume, teams can manage the gaps with manual checks, but at scale, these discrepancies lead to overselling and unfulfilled orders. We connect warehouse operations with Prima to ensure physical movements and financial valuations stay in step. This ensures that what is on the shelf matches what is available to sell in your core business system.
Consulting
We connect your Warehouse and Prima systems quickly, supporting WMS/3PL and ERP integration for efficient operations. Our consulting services are valuable because our system audit uncovers inefficiencies between Warehouse, Prima, WMS/3PL, and ERP platforms. This enables our consultants and your team to take decisive action, ensuring your tech ecosystem runs smoothly and efficiently. With our expertise, you can deliver a reliable experience to your customers, confident that your integrations are robust and your business is ready for growth.
Solution Design
For the Warehouse and Prima integration, the ERP typically serves as the source of truth for financial stock valuation while the warehouse manages physical inventory levels. A core design decision involves the timing of order status updates. Typically, shipment confirmations are treated as prioritised events to trigger customer notifications, while stock level synchronisations occur on a defined schedule to protect system performance. This trade-off ensures that inventory buffers protect against overselling while financial records support accurate reporting. Mapping these data flows ensures that high-volume warehouse activity does not disrupt the financial integrity of the ERP. The design allows finance to close monthly accounts based on consistent data, while warehouse operations maintain high pick rates without technical constraints.
Syncing physical fulfillment with stock valuation
The integration maintains a strict data flow where the warehouse system manages the physical SKU and Prima ERP controls the financial stock record. Orders post from Prima to the warehouse for pick-and-pack execution. Once the fulfilment status is updated in the warehouse, the record syncs back to Prima to close the order and update stock valuations. We monitor this flow to detect issues where a status appears updated but the underlying financial record has failed to post, preventing reconciliation gaps at month-end.
iPaaS
Leveraging IPaaS with ISO 27001 and SOC 2 and above security accreditations ensures secure, efficient integration between Warehouse, Prima, WMS/3PL, and ERP systems. This approach simplifies connecting Warehouse and Prima with WMS/3PL and ERP platforms, reducing manual effort and risk. IPaaS centralises data flows, supports compliance, and accelerates integration projects, making it easier to maintain secure, reliable connections across all systems.
Surfacing stock drift and reconciliation gaps
Standard dashboards often show successful syncs while stock levels are quietly diverging. We look for hidden failure modes, such as items that are physically shipped but stuck in an unfulfilled state in Prima. This creates a lag that misleads both the customer and the finance team. By surfacing these exceptions early, teams can resolve mismatched warehouse adjustments and missing signals before they compound into major stockouts or financial errors.
Operational handover for integrated data management
Training focuses on the finance and warehouse operations teams to ensure clear ownership of the integrated model. We hand over the operating logic, detailing how orders move through the system and how shipment data returns. Teams are trained to perform daily checks for shipment confirmation gaps and to review stock reconciliation reports to identify any drift between physical warehouse counts and ERP values. Customer service teams learn to interpret status alerts to manage order expectations. All documentation provided is operational reference, ensuring those running the business can manage common sync exceptions and maintain data integrity across both systems.
Post-live governance of stock and status
Support focuses on maintaining synchronisation between physical stock and financial data. We monitor the integration for failed shipment confirmations, stock sync errors and status drops that could impact the order cycle. When discrepancies occur, the process helps resolve the data gap before it reaches the customer or impacts financial reports. This operational ownership means your team can rely on the ERP as the source of truth for financial stock value.
