Netsuite ImplementationSupport Agency

Cogent2

Implementing NetSuite for the first time is an undertaking, especially when navigating complex processes, and integration with your whole ecosystem. Cogent2 specialise in helping retailers make their NetSuite journey smoother, whether you're just starting the implementation process or need expert support to get a stalled project back on track.

Let’s be honest, most retailers aren’t born equipped to manage the intricate requirements of an ERP implementation. That’s why our team is here to guide and get on the tools. With deep experience in the NetSuite ecosystem, we provide the expertise, and hands-on support to ensure your implementation is successful. We proactively manage and optimise every step, helping you overcome challenges and avoid costly delays.

Our goal is to simplify complexity. From mapping out your tech stack to designing integrations and workflows that work seamlessly with NetSuite, we focus on delivering reliable, scalable solutions tailored to your business needs. Get growing.

Lounge logo
Castore logo
Cult logo
Green people logo
Mountain equipment logo
Tatty devine logo
Lounge logo
Castore logo
Cult logo
Green people logo
Mountain equipment logo
Tatty devine logo

Discovery, Audit & Planning

Requirement Analysis: Digging deep into what your business needs and how NetSuite can deliver.
Tech Stack Mapping: Figuring out your current systems and ensuring NetSuite slots in perfectly.
Goal Setting: Aligning NetSuite’s power with your big-picture growth goals.

Project Rescue

Cogent2’s Project Rescue services are designed to step in when integration or transformation projects face significant challenges. Whether dealing with an overextended integrator, poor design architecture, or the complexities of managing multiple platforms under tight deadlines, our experienced team brings clarity and decisive action to get your project back on track. With expertise in ERP, eCommerce, and warehouse systems, we assess the situation swiftly, address critical issues, and provide the technical leadership needed to deliver successful outcomes.

Solution Design and Architecture

Custom Solution Design: Building workflows and configurations tailored to your business—no cookie-cutter solutions here.
Integration Strategy: Making sure NetSuite connects effortlessly with ERP, CRM, WMS, and other key platforms.

Implementation

Our team specialises in designing and executing implementations that align NetSuite with other critical systems like eCommerce platforms, CRMs, and warehouses. From initial discovery to final deployment, we handle every detail, mapping processes, optimising workflows, and configuring NetSuite to meet your specific operational goals. We ensure that your NetSuite implementation not only supports your current operations but also positions your business for sustainable growth and improved efficiency​

Project & Programmme Management

Cogent2’s Project & Programme Management services are tailored to ensure the successful execution of NetSuite implementations and integrations. Our team understands the intricacies of aligning NetSuite ERP with other critical systems like eCommerce platforms, warehouses, and CRMs. We manage every aspect of the project, ensuring all workflows are synchronised and systems go live on schedule. With deep technical expertise in NetSuite, we provide transparent updates, identify and address potential bottlenecks, and optimise system performance

Timeline Coordination:
Keeping everything on track so all systems go live together—no delays, no drama.
Technical Oversight: Having seasoned program managers handle the chaos and keep things moving smoothly.

Integration Services

Platform Integration: Hooking NetSuite up with eCommerce platforms like Shopify or BigCommerce, and warehouse systems.
Automation: Automating workflows to cut out manual grunt work and boost efficiency.
Live Data Enablement: Delivering fast, real-time data sharing to keep you in the loop.

Finance & Operations

From automating accounting tasks and enhancing reporting accuracy to aligning supply chain and inventory management, we configure NetSuite to deliver real-time insights and robust performance. With a focus on scalability and precision, Cogent2 empowers your business to manage resources effectively, reduce costs, and support long-term growth through a tailored NetSuite ecosystem​.

Localisation

Our NetSuite Localisation Implementation services are designed to adapt your NetSuite ERP system to the specific financial, regulatory, and operational requirements of your target markets. Whether expanding into new regions or optimising existing international operations, our team ensures that NetSuite is configured to handle multi-currency transactions, tax compliance, and region-specific reporting standards. With extensive experience in aligning global operations through NetSuite, we create a unified yet localised ERP ecosystem that meets compliance requirements while supporting seamless cross-border workflows.

Performance Optimization

Performance Tuning: Fine-tuning NetSuite and integrations to make them run like a dream.
Cost Management: Cutting down on system stress and trimming API call costs to keep budgets in check.

User Training

Cogent2’s NetSuite User Training Implementation services empower your team to make the most of your NetSuite ERP system. We provide customised training programs tailored to your business processes, ensuring users at all levels gain a comprehensive understanding of the platform’s features and capabilities. From financial modules to operational workflows, our training focuses on equipping your team with practical skills to manage day-to-day operations efficiently. By combining technical insights with hands-on guidance, Cogent2 ensures a smooth adoption process, reducing learning curves and enhancing user confidence.

Post-Launch Support

Maintenance: Keeping systems running smoothly with ongoing monitoring and quick fixes.
Iteration and Upgrades: Rolling out new features and updates to keep up with your evolving needs.
Proactive Management: Staying ahead of potential problems with regular optimisation to avoid big, costly overhauls.

Get Started

We would love to hear about your brand and projects