Symptoms
- Different reports show conflicting product performance figures.
- Key metrics (e.g., GMV, margin) are calculated inconsistently.
- Stakeholders dispute report findings due to methodology differences.
Root Causes
- Incorrect aggregation methods applied in custom reports.
- Ambiguous filter logic or date range interpretations.
- Lack of a single source of truth for key performance definitions.
NetSuite Custom ReportsNetSuite Saved Searches
Impact: Erodes trust in data, leads to internal disagreement, and prevents unified strategic direction for product assortment and pricing.
Cogent Approach: We analyse custom report logic, standardise metric definitions, and advise on consistent reporting methodologies across your NetSuite environment to ensure a single, trued view of product performance.