Symptoms
- Key custom inventory searches time out during execution
- Users experience significant delays fetching inventory data
- Nightly report generation impacting system performance
Root Causes
- Inefficient SuiteScript for custom fields or complex joins
- Excessively broad search criteria or lack of filters
- Database query limits reached during peak usage
NetSuite
Impact: Operational delays; users resort to manual workarounds; inability to get real-time inventory insights when needed.
Cogent Approach: We analyse the most impactful custom reports and saved searches, optimising query structures, filter applications, and exploring alternative data extraction methods to restore performance.