Symptoms
- Manual workarounds for data transfer
- Frequent data discrepancies between systems
- Dependency on key individuals for data reconciliation
Root Causes
- Tactical point-to-point integrations
- Lack of integration oversight post-launch
- Underestimation of data complexity
NetSuiteEcommerce PlatformWMSPatchworks
Impact: Operational inefficiency, data integrity risks, and high ongoing maintenance costs, hindering NetSuite's single source of truth value.
Cogent Approach: We audit the integration estate, rationalise data flows, and design a durable integration strategy with clear ownership and governance.