Microsoft Dynamics Business Central and Virtualstock
Integration Agency & Consultants
Operational pressure in a dropship model becomes visible when inventory levels in Business Central no longer reflect the actual availability across your supplier network. As order volume grows, manual reconciliation of Virtualstock data becomes an operational drain, leading to stock errors and delayed fulfilment. We ensure that order and inventory data stays correctly aligned across both platforms, providing reliable reporting and fulfilment for your marketplace channels.
Consulting
We connect Microsoft Dynamics Business Central and Virtualstock, enabling your ERP and Marketplaces to work together efficiently. Our consulting services are invaluable, with our system audit uncovering integration gaps and inefficiencies between Microsoft Dynamics Business Central, Virtualstock, ERP, and Marketplaces. This empowers both our consultants and your team to take decisive action, ensuring your technology ecosystem runs smoothly and efficiently. As a result, you can deliver a consistently excellent experience to your customers.
Solution Design
Our team puts you in the driving seat of your Microsoft Dynamics Business Central and Virtualstock integrations, architecting an ERP and marketplace ecosystem that’s built for control and clarity. We work side-by-side with you to design a blueprint for success, ensuring your Microsoft Dynamics Business Central and Virtualstock connections are robust, future-ready, and tailored to your ERP and marketplace ambitions. Smart integrations save time, cut hassle, and lay the groundwork for sustainable growth.
Syncing order fulfilment and supplier inventory
The integration between Microsoft Dynamics Business Central and Virtualstock manages the data flow for dropship operations and supplier catalogues. Business Central typically serves as the central record for financials, while Virtualstock orchestrates communication with your supplier network.
When a Sales Order is created in Business Central, the integration passes the details to Virtualstock to trigger supplier fulfilment. As suppliers ship the goods, fulfilment updates and tracking numbers are sent back to Business Central to update the shipment record. Inventory levels are synchronised by bringing supplier stock data into Business Central on a regular schedule, ensuring that your available-to-sell counts reflect actual supplier availability. This automated flow supports the finance team in reconciling supplier activity with internal records, reducing the risk of manual data entry errors.
iPaaS
Leveraging IPaaS with ISO 27001 and SOC 2 and above security accreditations enables secure, efficient integration between Microsoft Dynamics Business Central and Virtualstock, connecting ERP and Marketplaces. This approach simplifies data exchange between Microsoft Dynamics Business Central, Virtualstock, ERP, and Marketplaces, reducing risk and complexity. IPaaS platforms ensure compliance, scalability, and robust data protection, making integrations reliable and future-proof.
Monitoring exceptions and data accuracy gaps
Visibility in this integration focuses on detecting discrepancies between Microsoft Dynamics Business Central and Virtualstock before they impact fulfilment. Standard monitoring often misses silent failures where data appears to move but does not correctly update the target record, leading to stock or order inaccuracies.
We prioritise monitoring exceptions at the SKU and Sales Order level, surfacing issues such as failed fulfilment updates or inventory mapping errors. By identifying these gaps early, operations teams can address specific record failures on a defined schedule. This proactive approach ensures that the data used for shipping and financial reporting remains accurate, allowing the finance team to maintain a reliable month-end process without manual re-reconciliation.
Training
Our training equips your team to confidently manage your tech stack, supporting brand growth ambitions with Microsoft Dynamics Business Central and Virtualstock. Gain practical ERP skills for Microsoft Dynamics Business Central, ensuring effective integration with Virtualstock. Learn to optimise ERP processes and connect with leading Marketplaces, leveraging Virtualstock for efficient Marketplaces management. This approach ensures your team can support ongoing business expansion and integration needs.
Support
Support covers Microsoft Dynamics Business Central and Virtualstock, ensuring your ERP and Marketplaces run reliably. With on-hand technical knowledge, you gain peace of mind and business continuity. Microsoft Dynamics Business Central and Virtualstock expertise means your ERP and Marketplaces are always supported, minimising risk and downtime. This approach keeps your systems robust, with technical support available whenever needed, so your business remains resilient and well-supported.
Common failures
Missing Packing Slips and Compliance Failures
Operational impact: Some retail partners require a specific packing slip URL to be present in Virtualstock. A failure occurs when Business Central stores these documents internally but they are not correctly mapped to the Virtualstock data fields. This can result in marketplace compliance failures, leaving customers without correct documentation.
Prevention / Action: The integration must be configured to map the correct document fields from Business Central to the Virtualstock fulfilment record. Monitoring should ensure that any shipment missing required documentation is flagged for review.
Blocked Invoice Sync
Operational impact: Virtualstock typically requires a specific invoice message to finalise a transaction. If Business Central posts the invoice but the synchronisation to Virtualstock is blocked by system permissions or timing issues, the order remains open in Virtualstock. This creates a reconciliation burden for the finance team who must manually verify which orders are complete.
Prevention / Action: Ensure that the integration user has the correct permissions in Business Central to access and transmit posted invoice data. The workflow should confirm that shipment and invoicing messages are sent in the correct sequence.
Inventory Latency and Overselling
Operational impact: Delayed inventory updates between systems lead to retailers selling stock that is no longer available. This results in cancelled orders and damages customer trust. Operations teams are often forced to spend time handling complaints and processing refunds for orders that failed due to inaccurate stock data.
Prevention / Action: Establish Business Central as the system of record for inventory. Use regular synchronisation to update availability in Virtualstock, ensuring that reserved stock is accounted for before publishing available quantities to marketplaces.
Frequently asked questions
Why do fulfilment updates sometimes fail to show in Virtualstock even when shipped in BC?
This is often caused by a mapping failure where required shipping documentation or URLs stored in Business Central are not correctly passed to the Virtualstock shipment field. This can lead to the update being rejected by the marketplace or retail partner.
How does the integration handle invoice synchronisation?
Virtualstock typically requires an invoice message to finalise an order. A common issue is that the integration requires specific permissions in Business Central to access posted invoices. We ensure these permissions are correctly configured so the invoice data can be transmitted to Virtualstock after an order is fulfilled.
What happens if carrier codes do not match between systems?
Virtualstock and its partners use specific lists of carrier and service codes. If the carrier descriptions in Business Central do not match these expected values, the shipment update will be rejected. The integration must include a mapping step to ensure data is in the correct format before it is sent.
How is the original Virtualstock order ID tracked for finance?
The unique Virtualstock order ID is usually mapped to the 'External Document Number' field in Business Central. This provides a clear reference for the finance team, making it easier to reconcile payments and refunds against the original order record.