Symptoms
- Extended downtime beyond planned window
- Critical business processes stalled for days
- High volume of post-cutover 'fix-it' work
Root Causes
- Underestimation of data volume processing time
- Lack of detailed task dependencies in cutover plan
- Insufficient parallel testing of end-to-end processes
Business CentralMiddlewareExternal APIs
Impact: Lost sales, customer dissatisfaction, and significant operational cost overruns due to manual workarounds.
Cogent Approach: We build highly granular cutover plans with clear task ownership, critical paths, and contingencies. This includes multiple dry runs to refine timings and identify bottlenecks before the actual go-live.