Symptoms
- Discrepancies between sales reported and cash received
- Extended month-end closing processes
- Difficulty auditing transaction flows
Root Causes
- Lack of detailed transaction categorisation from sales channels
- Unclear responsibility for payment gateway reconciliation
- Inadequate integration points for refunds and chargebacks
Dynamics BCPayment GatewayShopify
Impact: Undermined trust in financial reporting, potential compliance issues, and significant manual effort for finance teams.
Cogent Approach: We build reconciliation frameworks within the solution design, specifying how transactional data flows into Dynamics Business Central and how it maps to general ledger accounts, including detailed mapping of payment statuses and fees.