PIM and ServiceNowIntegration Agency & Consultants
Cogent2 helps you focus on your business goals while our team automates integration between PIM and ServiceNow, optimising your tech stack, reducing manual processes, and overcoming complexity for a connected, scalable ecosystem that supports your growth.
Intelligent Consulting
We connect your PIM and ServiceNow systems quickly, ensuring your PIM and Service Desk work together with ServiceNow for efficient operations. Our consulting services are valuable because our system audit identifies integration gaps and inefficiencies, enabling both our consultants and your team to take decisive action. This helps your tech ecosystem—including Service Desk and PIM—to run smoothly and efficiently, so you can deliver a great experience to your customers.
Detailed Solution Design
Our team puts you in the driving seat of your PIM and ServiceNow journey, working side-by-side to architect a future-proof system. We design a blueprint that connects your PIM, Service Desk, and ServiceNow, ensuring every integration is sharp and purposeful. With us, your Service Desk and tech stack become a launchpad for growth—saving you time, energy, and setting the stage for sustainable success.
Smooth Integration
Supercharge your tech stack by fusing PIM and Service Desk with ServiceNow using best-in-class iPaaS technology. Our integration services let you harness PIM for unified product data and connect Service Desk with ServiceNow for slick ticketing and workflow automation. Get to market at speed, with robust PIM and Service Desk solutions that drive efficiency and innovation, all delivered by experts in rapid, secure integration.
Visibility
Clear visibility and reporting are vital when integrating PIM with ServiceNow and Service Desk, as they ensure accurate data flow, quick issue identification, and efficient resolution. Cogent2 delivers this by providing real-time dashboards, automated alerts, and detailed error logs for both PIM and ServiceNow integrations. This approach allows Service Desk teams to monitor data health, address problems promptly, and maintain reliable operations, ensuring both PIM and ServiceNow systems work together effectively.
Training
Our training equips your team to confidently manage your tech stack, supporting brand growth ambitions through expert guidance in PIM and ServiceNow. Gain practical skills to optimise PIM workflows, integrate ServiceNow with your systems, and efficiently operate your Service Desk. With a focus on both PIM and Service Desk processes, your team will be prepared to support ongoing business needs and drive success with ServiceNow.
Support
Production PIM and Service Desk support ensure your systems run reliably, with ServiceNow providing robust ticket management and tracking. PIM expertise guarantees your product data remains accurate and accessible. Service Desk and ServiceNow deliver rapid response and resolution, supporting business continuity. On-hand technical knowledge means issues are addressed swiftly, giving you peace of mind. With PIM and ServiceNow, you benefit from comprehensive support and confidence in your technology operations.
BigCommerce

iPaaS Integration
Leveraging IPaaS with ISO 27001 and SOC 2 and above security accreditations, PIM and ServiceNow integrations are delivered efficiently and securely. IPaaS enables centralised, automated data exchange between PIM, ServiceNow, and Service Desk platforms, reducing manual effort and risk. This approach ensures Service Desk and PIM data integrity, supports compliance, and simplifies complex integrations, making it easier to maintain robust, secure connections between ServiceNow and other business-critical systems.
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