Symptoms
- Failed order flows in production
- Incorrect pricing or promotions live
- Integrations breaking under load
Root Causes
- Limited test cases and scenarios
- Reliance on functional testing only
- Insufficient user acceptance testing (UAT)
Shopify CheckoutPayment GatewaysFulfilment Systems
Impact: Direct revenue loss, customer churn, and a negative brand perception due to basic operational failures.
Cogent Approach: We implement a comprehensive testing strategy covering functional, integration, performance, and user acceptance testing, incorporating realistic scenarios and multiple user types to ensure full system readiness.