GXO and InRiverIntegration Agency & Consultants

With a GXO and InRiver Integration, connect swiftly to these systems to enhance your Multi-channel, Omnichannel, and Unified retail strategy. Utilize Cogent’s expertise to scale rapidly, boosting operational efficiency, tech stack performance, and training.

Mapping your systems architecture ensures control over your GXO and InRiver Integration. Cogent collaborates to define a successful blueprint. Effective integrations save time and energy, establishing a foundation for sustainable growth.

InRiver acts as the authoritative source for enriched product information, pushing detailed attributes to GXO to drive accurate fulfilment. The integration typically maps SKU identifiers, dimensions, and weights to the WMS to ensure pick/pack logic and carrier selection remain precise. The flow focuses on synchronising logistical data and product attributes required for dispatch. Progress is monitored to ensure that if a product update fails to reach the warehouse, the mismatch is flagged before it affects a live order.

Dashboards that only show uptime often miss the compound risks in product data. A sync might report success while a critical attribute, such as a weight or a customs code, fails to update in GXO. These hidden gaps only surface during dispatch as stock discrepancies or shipping errors. We monitor the integrity of the data payload, surfacing specific attribute failures early. This allows ecommerce and ops teams to resolve enrichment issues in InRiver before they cause fulfilment bottlenecks or international shipping rejections.

Training focuses on the ecommerce and warehouse operations teams to ensure clear ownership of product data. We hand over the operating model in plain English, defining InRiver as the source of truth for all physical attributes. Teams learn to check for enrichment exceptions and understand how to read alerts related to SKU mismatches or failed attribute pushes. Documentation is provided as a practical operational reference, focusing on who owns specific exception types, such as missing weights or invalid logistical codes. This ensures your team can resolve data issues before they cause fulfilment delays.

Cogent2 offers comprehensive support for production WMS/3PL and PIM by ensuring seamless operations, minimizing downtime, and providing expert technical assistance. Their services include proactive monitoring, rapid issue resolution, and strategic guidance, ensuring business continuity and peace of mind for customers. With a dedicated team, they deliver reliable support tailored to each client's needs.

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200