Symptoms
- Shipments held at customs
- Unexpected duties and taxes
- Non-compliance penalties in new markets
Root Causes
- Incorrect tariff codes / HS codes
- Lack of localised tax calculation in checkout
- Incomplete shipment documentation
GXOERPCustoms BrokerageTax Engine
Impact: Significant delays to order delivery, unexpected costs, and potential legal or financial penalties in new territories.
Cogent Approach: We audit current international fulfilment processes, integrate necessary data points (HS codes, country of origin) into GXO order flows, and establish robust tax and duties calculation at the point of sale.