Underperforming GXO logistics contracts often hide systemic issues. Our audits diagnose misalignments between physical operations, contractual agreements, and your internal systems, revealing where value is lost.
Our operator-led audits identify the operational drift and hidden costs in your GXO relationship.
Trusted by ambitious retail brands
Contract Logistics Operations
GXO contracts are complex, and the operational reality often diverges from the paper. We uncover the friction points that lead to cost overruns, service level degradation, and strained relationships.
Identifying the root causes of financial discrepancies, service failures, or inventory issues, often hidden within the operational detail.
Understanding the commercial and operational risks posed by GXO's current performance and how they impact your broader retail operations.
Developing clear, actionable recommendations to improve performance, reconcile costs, and ensure your GXO partnership delivers its intended value.
Why Cogent2
Over time, GXO operations can accumulate inconsistencies. New product lines, evolving customer expectations, and technical changes all contribute to operational drift, often manifesting as unexpected costs or service level misses.
Commercial
Focus
Operator-Led
Approach
Global Footprint
Experience
End-to-End
Audit Scope
Our GXO audits are augmented by CogentAI, leveraging intelligence to identify subtle patterns in operational data that indicate emerging issues or hidden inefficiencies. This provides a detailed, evidence-based picture of performance.
"Manual audits are slow. Integrating AI allows us to process vast data sets for anomalies, giving us an edge in accurately pinpointing contractual misalignments and operational shortfalls."
Intelligence for GXO Operations
Audit Capability
Our GXO audit inspects beyond surface-level metrics, diving into the critical operational and data touchpoints that define success in third-party logistics.
Connected Ecosystems
GXO's operational performance is directly impacted by how well it interacts with your broader commerce and enterprise systems. Our audit considers this end-to-end flow.
Commerce Platforms
ERP & Financials
Order Management & Inventory
Customer Service
Integration & Intelligence
Operational Intelligence
Our audits frequently reveal recurring operational and invoicing issues that erode profitability and impact customer experience.
Impact: Unreconciled costs lead to reduced gross margin and inaccurate financial reporting.
Cogent Approach: We baseline your rate card against billed activities, identifying overcharges and establishing a robust reconciliation process to recover losses.
Impact: Lost sales, customer service issues, and write-offs due to unavailable or inaccurate stock figures.
Cogent Approach: We trace inventory movements, analyse data sync points, and propose enhanced reconciliation workflows to ensure a single, accurate view of stock.
Impact: Eroded customer loyalty, increased customer service overhead, and potential breach of contractual service levels.
Cogent Approach: Our audit reviews operational reporting and exception logs, identifying where and why SLAs are missed and advising on process or communication improvements.
Deep Integration Expertise
Our GXO audit goes beyond basic checks. We apply a rigorous framework to objectively measure maturity against best practice, identifying critical areas for improvement and quantifying potential financial impact.
Level 1: Compliance baseline
Verification against contractual terms and basic operational hygiene.
Level 2: Efficiency & Risk
Analysis of process bottlenecks, cost efficiencies, and potential operational risks.
Level 3: Strategic Alignment
Assessment of how GXO operations support wider business goals and future growth.
Increased Visibility
Robust Data Exchange
Scalable Processes
Intelligent Operations
Future-Ready Operations
Retail is in constant motion, and your GXO contract must keep pace. Our audit not only identifies current issues but also evaluates whether your current GXO setup is ready for your next phase of growth or operational complexity.
We assess the flexibility of current processes, the scalability of data exchange, and the resilience of your GXO partnership against anticipated business changes. This ensures the audit delivers both immediate remedies and future-proofing insights.
The audit report provides a clear roadmap for optimising your GXO relationship for long-term strategic success, moving beyond tactical fixes to durable operational excellence.
Knowledge Base
Working Together
A focused, rapid assessment to pinpoint critical issues and immediate opportunities for improvement in your GXO operations.
An in-depth review covering all aspects of your GXO contract, operations, and financial reconciliation.
Continuous support to monitor GXO performance, assist with QBRs, and ensure long-term operational health.
Don't let hidden costs or inefficiencies erode your bottom line. Our GXO audit can provide the clarity and evidence you need to take control.
