Boost performance and eliminate operational drag from your GXO outsourced fulfilment, translating directly into improved service levels and reduced costs.
Operator-led advisory for complex 3PL logistics environments.
Trusted by ambitious retail brands
Engagement Models
Our experienced operators apply a structured approach to identify waste, improve efficiency, and implement controls within your GXO ecosystem without disrupting service delivery.
We audit your current GXO operating model to pinpoint inefficiencies, system gaps, and process bottlenecks.
Translate insights into actionable plans and governance frameworks to improve GXO performance and integration stability.
Establish monitoring, controls, and exception handling best practices to sustain GXO operational excellence.
Why Cogent2
Retailers often hit a wall with GXO, where manual workarounds, reporting gaps, and weak governance prevent them from extracting full value. Our team addresses these core challenges.
Operator-led
Engagement model
15+ Years
Enterprise Retail Experience
Ecosystem
Intelligence
End-to-End
Operational View
Integrating AI into GXO optimisation shifts from reactive problem-solving to proactive performance management, identifying patterns and predicting future operational issues before they escalate.
"Proactive insights prevent problems, ensuring your GXO operations stay efficient and responsive to demand fluctuations."
Optimisation shifts from reactive issue resolution to proactive insight-driven action
Capabilities
We apply deep operational knowledge to GXO environments, designing and implementing improvements across process, reporting, automation enablement, and governance.
Connected Ecosystems
GXO sits at the nexus of your retail ecosystem, requiring precision integration and intelligent orchestration for optimal performance.
Commerce Platforms
ERP & Finance
Integration & Intelligence
OMS & Inventory
Customer Service
Operational Intelligence
We diagnose and resolve the subtle operational cracks that compound into significant GXO fulfilment delays, cost overruns and customer complaints.
Impact: Uncontrolled fulfilment costs, delayed financial closes, and strained vendor relationships.
Cogent Approach: We build data consistency models and automated reconciliation workflows, ensuring all GXO charges are validated against operational events.
Impact: Missed sales, customer dissatisfaction due to cancellations, and lost margin through extended holding costs.
Cogent Approach: We implement robust reconciliation dashboards and procedural guides for GXO stock audits, minimising discrepancies and improving availability accuracy.
Impact: Eroding customer trust, increased operational overhead for support teams, and negative brand perception.
Cogent Approach: We design and implement structured exception management workflows, integrating GXO event data directly into support systems for faster resolution.
Impact: Undetected service degradation, missed opportunities for efficiency gains, and difficulty in holding GXO accountable.
Cogent Approach: We establish clear, measurable KPIs and build integrated dashboards using GXO data sources to provide a single, objective view of fulfilment performance.
Deep Integration Expertise
Our operator-led team brings deep-domain expertise across GXO operations, coupled with an understanding of integrated ecosystem behaviour, enabling us to deliver immediate and sustained value.
Ecosystem Architects
Designing enterprise-grade GXO integrations.
Data Harmonisers
Ensuring data coherence and integrity across GXO and your systems.
Process Engineers
Optimising GXO workflows from pick to delivery.
Data Integrity
Process Standardisation
Ecosystem Visibility
Decision Enablement
Future-Ready Operations
Preparing your GXO operations for advanced analytics and AI isn't just about technology; it's about data quality, process consistency, and a culture of continuous improvement.
We focus on creating a robust GXO data foundation and predictable operational patterns. This allows future AI applications to provide truly transformative insights, from predictive inventory placement to automated exception routing.
Our optimisation work ensures GXO becomes a data-rich, AI-ready component of your retail ecosystem, enabling intelligent decision-making and unprecedented operational agility.
Knowledge Base
Working Together
Expert guidance on GXO operational strategy, long-term roadmaps, and vendor relationship management to align 3PL performance with business objectives.
Hands-on support for GXO process re-engineering, data flow improvement, and system configuration, ensuring initiatives are delivered on time.
Ongoing monitoring, auditing, and continuous improvement cycles for your GXO operations to sustain efficiency and adaptability.
Ready to eliminate operational drag and boost the performance of your GXO fulfilment? Contact us to discuss your specific challenges and explore an optimisation roadmap.
