Before committing to extensive GXO platform customisations, our solution design assures the commercial viability, operational integrity and technical feasibility of your proposed changes.
Our operators bring direct experience of complex GXO engagements.
Trusted by leading retailers
Solution Design
When addressing significant GXO platform changes, our structured approach ensures clarity and confidence, minimising downstream costs and integration complexity.
Evaluate existing GXO configurations, future requirements, and develop a comprehensive blueprint for proposed changes, establishing a clear scope and expected outcomes.
Refine GXO workflows and data orchestration, reconciling proposed designs with operational realities and a complex ecosystem of connected systems like ERPs and OMS.
Establish the governance frameworks and validation processes needed to ensure the designed GXO solution remains robust and aligned with business objectives post-deployment.
Why Cogent2
Poorly conceived GXO solution designs create technical debt and operational burden from day one. Our consultants bring a wealth of operational experience to guide your design efforts, ensuring strategic alignment and practical resilience.
20+ Years
GXO-specific operational experience
Tier-One Focus
Complex enterprise engagements
Cross-Platform
ERP, OMS, Marketplace expertise
Blueprint-Ready
Build project confidence
Our solutions integrate intelligent insights, providing a deeper understanding of your GXO operational data and enabling proactive design decisions based on real-world patterns. This ensures your proposed system changes are informed by behavioural data, not just assumptions.
"Designing the right GXO solution depends on understanding current and future operational behaviours. CogentAI brings that intelligence to the forefront."
Operational anomaly detection and predictive modelling for GXO environments.
Capabilities
Our GXO solution design capabilities ensure that a new or modified GXO configuration is robust, scalable, and fully integrated within your broader retail ecosystem.
Connected Ecosystems
A GXO solution design must consider its place within your entire commerce ecosystem, mapping interactions with ERP, OMS, storefronts, and intelligence layers.
ERP & Finance
Order & Inventory
Marketplaces & D2C
CX & Engagement
Integration & Intelligence
Operational Intelligence
We identify and mitigate critical GXO solution design issues before they impact your operations and customer promise during peak trading.
Impact: Significant revenue loss from cancelled orders, customer dissatisfaction, and manual reconciliation effort.
Cogent Approach: We design a comprehensive inventory state model across all systems, defining ownership and sync frequencies. This ensures accurate, single-source inventory availability, preventing the team from having to paper over an issue until peak.
Impact: Increased holding costs, degraded customer trust, and financial leakage from unrecovered stock value.
Cogent Approach: We blueprint an end-to-end returns workflow, integrating GXO processes with financial and customer-facing systems. This establishes clear responsibilities and automation points from intake to reintegration or disposal.
Impact: Failure to meet delivery promises, increased shipping costs due to expedited services, and customer churn.
Cogent Approach: Our design focuses on optimising order ingestion and release logic to GXO, including strategies for wave planning and batching. This ensures order flow is consistent and aligned with warehouse capacity, preventing this from being the first thing to break.
Deep Integration Expertise
Our GXO solution design expertise translates complex business requirements into clear, actionable blueprints, ensuring your development teams have all the information needed for a successful build and smooth deployment.
Strategic Design
High-level architectural oversight, commercial justification, and impact assessment.
Functional Design
Detailed workflow, data flow, and system interaction specifications.
Technical Blueprint
Build-ready specifications for developers, including API mapping guidance.
Data Readiness
Predictive Fulfilment
Optimised Resource Allocation
Adaptive Workflows
Future-Ready Operations
Effective GXO solution design considers future growth and the evolving retail landscape. We factor in emerging technologies and operational shifts while crafting your blueprint, ensuring it remains robust as your business scales.
Our work focuses on building flexible architectures that can absorb new demand, respond to market changes, and integrate future innovations without requiring a complete redesign. This includes planning for AI-assisted inventory management and predictive fulfilment.
We design GXO solutions with a focus on data accessibility and quality, essential foundations for future AI and machine learning initiatives aimed at optimising fulfilment operations and customer experience.
Knowledge Base
Working Together
High-level guidance on GXO strategy, architectural review, and technology roadmap alignment for major initiatives.
Comprehensive solution design for specific GXO projects, delivering a build-ready blueprint and detailed specifications.
Interim or project-specific leadership for your GXO design functions, integrating cleanly with your internal teams.
Ensure your next GXO project is built on a solid foundation. Speak with our experts to plan a solution design that delivers immediate confidence and long-term results.
