Magento and OrderwiseIntegration Agency & Consultants

We connect your Magento and Orderwise platforms, supporting your Ecommerce and ERP integration needs. Our consulting services are invaluable, with our system audit providing a thorough review of your Magento and Orderwise setup. This enables both our consultants and your team to identify inefficiencies and take decisive action, ensuring your Ecommerce and ERP systems work together efficiently. By addressing integration gaps and optimising workflows, we help your technology ecosystem run smoothly, so you can deliver an outstanding experience to your customers.

Design for Magento and Orderwise typically prioritises Orderwise as the source of truth for inventory and financial processing, with Magento acting as the engine for customer capture. A critical design decision involves mapping product categorisation and stock batching rules from the store to the warehouse to ensure fulfilment continuity. We commonly recommend a scheduled approach for pushing tracking updates to Magento to protect site performance, while maintaining faster order injection. The trade-off is clear: intra-day courier updates in Magento may lag slightly to ensure the storefront remains responsive under high load. This approach allows finance to close month-end using Orderwise data while ecommerce teams manage the customer experience in Magento, establishing clear ownership between systems.

The integration typically establishes Orderwise as the source of truth for inventory, pushing updates to Magento to ensure stock accuracy. When an order is captured in Magento, it is posted to Orderwise for fulfilment, with specific mapping for tax and product categories to ensure financial consistency. The process includes checks for duplicate order creation and SKU mismatches, preventing errors that would otherwise require manual correction in the warehouse. Monitoring is embedded in the flow, surfacing synchronisation gaps locally so they can be resolved before they affect reporting or customer experience.

Visibility is about detecting specific data exceptions before they compound into month-end reconciliation gaps. We monitor the points where Magento orders fail to post into Orderwise, such as SKU mismatches or address data issues. Identifying these gaps early prevents orphaned orders from sitting undetected while customers await fulfilment. This provides operations and finance teams with a clear view of records that fall outside the automated flow, ensuring stock levels and financial reporting remain accurate without manual auditing.

Handover ensures finance, operations, and ecommerce teams own the logic of the Magento and Orderwise sync. We define what needs to be checked daily, such as order injection status, and weekly, such as inventory reconciliation between the store and the warehouse. Your team learns to interpret alerts from the integration layer to quickly identify if an issue is a storefront data error or a back-office sync conflict. This documentation is produced as an operational manual for the people running the business, not a technical archive. It serves as a practical guide for resolving exceptions and maintaining data integrity across the fulfilment lifecycle.

Support focuses on the ongoing integrity of data flows between Magento and Orderwise. We monitor for synchronisation exceptions, such as stock sync failures or order posting errors, and resolve them before they impact the fulfilment cycle. Our approach provides clear escalation paths and the expertise required to adjust mapping logic as your operational requirements evolve. By managing the integration, we ensure that inventory accuracy and financial records remain consistent as your order volume scales.

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200