Fractional NetSuite CPO Chief Product Officer Service

NetSuite challenges rarely come from missing functionality. They come from unclear product ownership, disconnected priorities and no single view of how NetSuite should evolve to support the business.

The Fractional NetSuite CPO Service from Cogent2 provides senior, part time product leadership for businesses where NetSuite sits at the centre of operations, finance and fulfilment. This role owns the product vision for NetSuite and connected systems, ensuring enhancements, configuration and change are driven by business outcomes, not reactive requests.

It is designed for organisations where NetSuite has become business critical, but where no one owns the product direction of the ERP and its surrounding tools.

Cogent2’s Fractional NetSuite CPOs work inside the business, partnering closely with executives and delivery teams. Alongside senior product leadership, you gain access to a joined-up technical and integration team that can execute and refine what is defined at a product level.

When to hire a Fractional NetSuite CPO

This service is particularly well suited to businesses that:

• Run NetSuite as their core ERP and system of record

• Have growing backlogs of requests and enhancements

• Struggle to prioritise NetSuite change effectively

• Lack clear ownership of ERP product direction

• Need senior product leadership on a part time basis

Hiring a Fractional NetSuite CPO brings clarity, focus and accountability to ERP evolution.

What the service delivers

Cogent2 Fractional NetSuite CPOs operate at a senior product leadership level with a strong commercial mindset.

This typically includes:

• Acting as a Fractional and Part Time NetSuite CPO

• Owning the product vision for NetSuite and connected systems

• Defining roadmaps aligned to finance, operations and trading needs

• Prioritising backlogs based on business value and risk

• Aligning stakeholders around clear product decisions

• Acting as the single owner of NetSuite product outcomes

Because Cogent2 combines product leadership with delivery capability, decisions turn into delivered improvements.

ERP product strategy and roadmap ownership

NetSuite performs best when treated as a product, not a project.

The Fractional NetSuite CPO Service focuses on:

• Defining how NetSuite should support the business long term

• Translating operational needs into clear product priorities

• Preventing backlog sprawl and reactive configuration

• Improving visibility of what is being built and why

• Ensuring NetSuite evolves in a controlled, value-led way

The emphasis is long-term product thinking grounded in delivery reality.

Governance, prioritisation and value control

ERP backlogs quickly become unmanageable without ownership.

Cogent2 Fractional NetSuite CPOs help by:

• Establishing clear prioritisation frameworks

• Balancing finance, operations and ecommerce requirements

• Ensuring change delivers measurable business value

• Reducing low-impact or unnecessary work

• Improving confidence in decision making

This keeps NetSuite focused and effective.

Integration and ecosystem product oversight

NetSuite rarely operates alone.

Cogent2 Fractional NetSuite CPOs:

• Own the product view of integrations and data flows

• Ensure connected systems support the NetSuite roadmap

• Reduce duplication and conflicting functionality

• Improve consistency across the wider tech ecosystem

• Align integration priorities with business outcomes

Product ownership extends beyond the ERP itself.

Cross-functional product leadership

NetSuite touches every department.

Cogent2 Fractional NetSuite CPOs work closely with:

• Finance and reporting leadership

• Operations and fulfilment teams

• Ecommerce and trading stakeholders

• Technology and integration specialists

This ensures NetSuite product decisions reflect how the business actually operates.

Programme support and change stabilisation

Fractional NetSuite CPOs are often engaged during periods of complexity.

This can include:

• Supporting NetSuite optimisation or replatforming phases

• Bringing order to fragmented backlogs

• Improving confidence ahead of major business change

• Reducing friction between teams and priorities

• Protecting operational stability during evolution

Cogent2’s joined-up delivery capability allows change to move forward with control.

Ongoing advisory and trusted product leadership

Many clients retain this role as an ongoing advisory relationship.

This can include:

• Acting as a sounding board for ERP product decisions

• Reviewing proposals before investment is committed

• Supporting hiring and capability planning

• Helping leadership teams avoid costly ERP mistakes

This model provides executive-level product thinking without building a permanent function.

The Cogent2 Difference

Cogent2 works alongside NetSuite and best-in-class platforms so our Fractional CPOs can focus entirely on product leadership and value delivery. We do not sell software. We take ownership of how NetSuite evolves within the wider tech ecosystem.

By combining Fractional NetSuite CPO leadership with a joined-up technical team, Cogent2 removes the gap between product intent and delivered ERP outcomes.

Own NetSuite as a product, not a backlog

ERP evolution fails when ownership is unclear.

Hire a NetSuite CPO from Cogent2 on a Part Time, Fractional basis to bring structure, focus and confidence to your NetSuite product direction.