AI Powered integration with expert operators

Airtable App and SAP ECC

Integration Agency & Consultants

Cogent2 combines AI-powered integration delivery with operators who have seen the operational drag caused by rigid ERPs. We connect your SAP ECC master data to an Airtable App, giving planning teams the agility they need for product launches and campaigns without risky manual exports. This keeps your catalogue data reliable across both systems.

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Auditing data flows and ERP bottlenecks

Cogent2 connects your Airtable App and SAP ECC, offering consulting services that are crucial for efficient tech ecosystems. Our systems audit services identify inefficiencies in Data & BI, ERP, and integration processes, enabling your team to take decisive action. By addressing these issues, we ensure your Airtable App and SAP ECC systems operate smoothly, enhancing your Data & BI capabilities. Our expertise in ERP systems helps deliver a seamless customer experience, ensuring your technology supports your business objectives effectively.

Solution Design

Our design for Airtable App and SAP ECC prioritises SAP ECC as the authoritative master for product and financial data, while Airtable serves as the agile interface for work-in-progress campaign metadata. A key decision involves using scheduled transfers for master data to maintain SAP stability, while planning updates in Airtable occur on a more frequent cycle. We acknowledge the trade-off here: while scheduled syncs reduce the load on the ERP connection, they may introduce a slight lag in planning updates. This architecture ensures finance continues to close the month using SAP master records, while marketing and ops can iterate on product launches without the rigidity of the ERP. The design specifically bridges the gap for metadata that SAP ECC cannot easily store.

Connecting legacy SAP to relational bases

SAP ECC remains the system of record for master data and financials, while Airtable acts as the agile interface for work-in-progress data and front-line planning. Product records are pulled from SAP to populate Airtable bases, allowing teams to enrich non-transactional metadata that SAP cannot easily store. The integration logic manages the gap between SAP's rigid architecture and Airtable's relational structure, specifically handling potential connectivity issues to prevent incomplete record synchronisation. This replaces manual spreadsheet extraction with a controlled flow that respects the ERP's core logic and security requirements.

Orchestrating secure flows via compliant iPaaS

Cogent2 leverages iPaaS to integrate Airtable App and SAP ECC, enhancing ERP and Data & BI processes. iPaaS ensures secure, efficient connections between Airtable App, SAP ECC, and other ERP systems, while maintaining high Data & BI standards. With ISO 27001 and SOC 2 compliance and above, iPaaS platforms offer robust security, facilitating reliable data exchange and integration, crucial for businesses prioritising data protection and operational efficiency.

Detecting synchronisation gaps and throttled records

Visibility means knowing exactly when the rigid structure of SAP ECC fails to talk to the flexible environment of Airtable. Standard monitoring rarely signals when a record update has been throttled or if a connectivity timeout has left planning data partially updated. We focus on detecting these synchronisation gaps early, identifying where information exists in the planning interface but has stalled before reaching the ERP. By surfacing these failures, we prevent teams from making decisions based on outdated records. This ensures that data fragmentation is caught before it impacts operational timelines or product launches.

Defining record ownership and error handling

Handover focuses on the operational reality for finance, marketing, and operations teams managing planning agility alongside SAP ECC. We provide an operating model that defines how teams manage non-transactional metadata in Airtable while SAP remains the system of record. Training covers daily checks for record synchronisation, weekly reconciliation of master data, and how to interpret alerts from the integration layer. Exception ownership is clearly defined, ensuring the team knows how to respond when sync issues occur. Documentation is written as an operational guide for those running the business, ensuring teams can maintain planning flexibility without disrupting the core ERP logic.

Maintaining integration health and data integrity

After launch, we provide ongoing operational oversight to ensure the integration continues to perform under changing campaign volumes. Monitoring covers connectivity between the systems, surfacing any authentication or rate-limit issues before they disrupt planning. We handle the escalation of sync failures and provide clear visibility into any data gaps. This is not just technical maintenance; we ensure that the operating model remains robust as your team's planning requirements evolve, protecting the integrity of your SAP master data while maintaining Airtable's flexibility.

Integration operating model

The operating model establishes SAP ECC as the definitive system of record for master data and financials, while Airtable acts as the agile interface for planning. In practice, this means SAP pushes validated product and inventory data into Airtable, where teams can layer on campaign timelines and enrichment metadata. This separation ensures that the core ERP remains stable, while the planning team has the flexibility they need for rapid iteration. When a campaign moves from planning to execution, the integration ensures the relevant planning data is synchronised or validated against SAP constraints, reducing the need to cross-reference systems manually.

Common failures

Sync failures typically occur when connection timeouts or system rate limits are hit during high-volume record updates. These failures lead to data gaps, where a product launch is live in Airtable but the corresponding master record in SAP ECC is incomplete. Another common issue is record-level drift, where manual overrides in the ERP are not reflected in the agile planning view, leading teams to execute campaigns against incorrect data. Without a reconciliation process, these gaps compound, forcing the team back into manual spreadsheet management to resolve the discrepancies between the two systems.

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