Symptoms
- Mismatched data between SAP ECC and connected systems (e.g., WMS, eCommerce)
- Processing delays for orders or financial transactions
- Manual interventions required to 'fix' data inconsistencies
Root Causes
- Poorly defined integration points and data ownership
- Inadequate end-to-end integration testing
- Lack of real-time monitoring and alerting for integration failures
SAP ECCPatchworksLegacy systemsWMS
Impact: Broken business processes, incorrect inventory or financial records, leading to customer dissatisfaction, financial inaccuracies, and increased operational overheads.
Cogent Approach: We architect robust integration strategies, defining clear data sources of truth and implementing thorough integration testing. Operational dashboards with CogentAI ensure real-time visibility and proactive issue resolution.