Service Desk and Microsoft Dynamics 365Integration Agency & Consultants

Our team automates complexity between Service Desk and Microsoft Dynamics 365, letting you focus on your business goals. We optimise your tech stack for better performance, so you can go deep on what matters most while we handle integration. Connection matters.

Lounge logo
Castore logo
Cult logo
Green people logo
Tatty devine logo
Lounge logo
Castore logo
Cult logo
Green people logo
Tatty devine logo

Intelligent Consulting

We connect your Service Desk and Microsoft Dynamics 365 with your ERP, ensuring your Service Desk and ERP work efficiently together. Our consulting services are invaluable, offering system audit expertise that uncovers inefficiencies and integration gaps across Microsoft Dynamics 365, ERP, and related platforms. These audits empower both our consultants and your team to take decisive action, helping your tech ecosystem—including your Service Desk—to run smoothly and efficiently, so you can deliver an outstanding customer experience.

Detailed Solution Design

Our consultants work side-by-side with you to architect a future-proof Service Desk and Microsoft Dynamics 365 ecosystem, ensuring your ERP and Service Desk integrations are robust and tailored. We design a blueprint for success, putting you in control of your Microsoft Dynamics 365 and ERP landscape. With meticulous planning and execution, your integrations will save time, reduce effort, and lay the groundwork for sustainable growth—giving your business the edge it needs.

Smooth Integration

Supercharge your tech stack by integrating Service Desk and ERP with Microsoft Dynamics 365 using best-in-class iPaaS technology. Our Service Desk and ERP integration services connect Microsoft Dynamics 365 to your Service Desk, unlocking rapid deployment and future-ready automation. Get to market quickly, harnessing the power of ERP and Service Desk tools, all expertly woven into your ecosystem for next-level efficiency and agility.

Visibility

Clear visibility and reporting are vital when integrating Service Desk with Microsoft Dynamics 365 and ERP systems, as they ensure accurate data flow, quick issue identification, and efficient resolution. Service Desk teams rely on real-time insights to support users, while Microsoft Dynamics 365 and ERP integration demands precise tracking for compliance and performance. Cogent2 delivers this through advanced dashboards, automated alerts, and detailed reporting, keeping your Service Desk and ERP operations transparent and reliable within Microsoft Dynamics 365.

Training

Training equips your team to confidently manage your tech stack, supporting brand growth by building expertise in Service Desk operations and Microsoft Dynamics 365 integration. With practical ERP training, your staff can handle Service Desk queries and Microsoft Dynamics 365 processes, ensuring your ERP and related systems are optimised for business needs. This approach enables your team to support ongoing development and operational efficiency.

Support

Production Service Desk and ERP support ensure your business runs smoothly, with Service Desk experts always available for rapid issue resolution. Microsoft Dynamics 365 and ERP systems are fully supported, providing business continuity and on-hand technical knowledge. With Microsoft Dynamics 365 expertise, you gain peace of mind knowing your systems are monitored and maintained, while Service Desk support delivers prompt assistance, keeping your operations secure and efficient.

Get Started

We would love to hear about your brand and project

Lounge logo
Castore logo
Cult logo
Green people logo
Tatty devine logo
Lounge logo
Castore logo
Cult logo
Green people logo
Tatty devine logo