Fractional NetSuite Manager Service

NetSuite issues rarely come from the platform itself. They come from gaps between configuration, day-to-day usage and delivery ownership, where no one is accountable for keeping NetSuite running well as the business changes.

The Fractional NetSuite Manager Service from Cogent2 provides senior, part time operational leadership for businesses using NetSuite as their core ERP. This role sits between administration and senior technical leadership, focusing on managing NetSuite usage, coordinating change and ensuring the system supports finance, operations and trading teams effectively.

It is designed for organisations that rely heavily on NetSuite but do not need a full-time ERP manager, or where responsibility is currently spread across finance, operations and external partners.

Cogent2’s Fractional NetSuite Managers work inside the business, owning NetSuite day to day. Alongside management oversight, you gain access to a joined-up technical and integration team when changes require deeper execution support.

When to hire a Fractional NetSuite Manager

This service is particularly well suited to businesses that:

• Run NetSuite as their core ERP

• Have multiple teams using NetSuite daily

• Experience recurring issues, delays or confusion around change

• Rely on partners for updates without strong internal ownership

• Need senior NetSuite oversight on a part time basis

Hiring a Fractional NetSuite Manager brings clarity, coordination and accountability to ERP operations.

What the service delivers

Cogent2 Fractional NetSuite Managers operate with a strong focus on operational control and delivery coordination.

This typically includes:

• Acting as a Fractional and Part Time NetSuite Manager

• Owning day-to-day NetSuite operations and priorities

• Coordinating administrators, developers and partners

• Managing change requests, enhancements and fixes

• Improving communication between finance, operations and technology

• Ensuring NetSuite changes are planned and controlled

Because Cogent2 combines management with delivery capability, issues move forward rather than stalling between teams.

Day-to-day NetSuite ownership and coordination

NetSuite works best when someone owns how it is used across the business.

The Fractional NetSuite Manager Service focuses on:

• Ensuring NetSuite reflects real operational processes

• Supporting finance, operations and trading teams

• Reducing workarounds and inconsistent usage

• Improving confidence in data and reporting

• Acting as a clear point of ownership for NetSuite

The emphasis is operational reliability rather than technical strategy.

Change management and delivery oversight

Many NetSuite problems come from unmanaged change.

Cogent2 Fractional NetSuite Managers help by:

• Prioritising change requests and enhancements

• Coordinating delivery across internal and external teams

• Ensuring changes are tested and communicated

• Reducing disruption during releases

• Protecting month-end and reporting cycles

This creates calmer, more predictable ERP delivery.

Integration awareness and system coordination

NetSuite rarely operates in isolation.

Cogent2 Fractional NetSuite Managers:

• Oversee how NetSuite interacts with connected systems

• Flag data and process issues early

• Coordinate with integration specialists when required

• Help teams understand system responsibilities

• Reduce confusion around ownership

This lowers operational risk.

Cross-functional ERP leadership

NetSuite touches every department.

Cogent2 Fractional NetSuite Managers work closely with:

• Finance and reporting teams

• Operations and fulfilment

• Ecommerce and trading teams

• Technology and integration teams

This ensures NetSuite supports the whole business, not just one function.

Ongoing support and continuity

Many clients use this service as steady, ongoing cover rather than a short engagement.

This can include:

• Regular weekly or monthly management support

• Cover during staff absence or transition

• Supporting growth, new processes or volume increases

• Acting as a consistent NetSuite owner as teams evolve

This model provides leadership without adding permanent overhead.

The Cogent2 Difference

Cogent2 works alongside NetSuite and connected platforms so our Fractional Managers can focus entirely on ownership, coordination and delivery. We do not sell software. We take responsibility for how NetSuite operates day to day.

By combining Fractional NetSuite Manager support with a joined-up technical team, Cogent2 removes the gap between system usage and effective delivery.

Keep NetSuite under control as you grow

ERP systems struggle when ownership is unclear.

Hire a NetSuite Manager from Cogent2 on a Part Time, Fractional basis to bring structure, clarity and confidence to your NetSuite operations.