Integration Agency & Consultants
Which of these six is actually your problem? A wholesale order that prices at the storefront's listed rate instead of the contract, a return credit nobody can match to an invoice, a stock count that's wrong by the time a partner reads it. Different systems, same fault: a document crosses a boundary and nobody owns what happens at the crossing. This page is where you work out which crossing is yours before you open a platform page below.
Across six systems
Cogent² sits at each boundary a document crosses, translates it into the format the receiving system expects, and checks it against the document it has to agree with before anything moves. Cogent² AI watches for the mismatch, the missing status, the quantity that doesn't tie out, and raises it as an exception instead of letting it post.
Each purchase order, ASN and credit note is translated and checked against its matching document, contract price against invoice, pick against ASN, return authorisation against credit, before it reaches the next system.
When a document fails a check, it doesn't sit between two systems waiting for someone to spot it. One team gets the flag and the reason, and resolves it from there instead of chasing it across platforms.
59 platforms across 6 categories, each with its own page.
An X12 850 or an EDIFACT ORDERS message looks the same whether the partner is grading a storefront order, a warehouse ASN or a marketplace listing. What differs is the deadline attached to it and which system has to answer for it. Cogent² writes the functional acknowledgement back to the partner and hands the clean, translated file to the integration layer, Patchworks, so the order, ASN or credit reaches the right system without a point-to-point build sitting behind it.
Start with the document that's failing, not the system you assume is central. A price that disagrees with the purchase order points to ecommerce or ERP, a carton count that disagrees with the ASN points to warehouse and WMS, a credit with no invoice to match points to returns. The category pages below cover the detail, this page is only for working out which one to open.
No, but one of them has to be the source of truth for its document and the other has to stop guessing. The ERP owns the invoice against the purchase order, the warehouse owns the ASN against the pick. The failure isn't running two systems, it's letting both think they own the same handoff.
Whichever document the partner is scoring that week. A fill rate penalty is scored against the ASN cutoff, a deduction is scored against the invoice terms, a return charge is scored against the authorisation window. Each has its own clock, and the one that matters is whichever document the partner is checking against the one you sent.
No. That's the gap the managed service is built to close, one team handles translation and exception handling across all the categories you trade through, rather than a separate hire per platform.
Not automatically. Their files keep running where they're already working. Cogent² sits at the boundary for the category you're bringing on, and the two can run side by side as long as it's clear which system is authoritative for which document.
Talk to a Cogent2 operator who has actually delivered this work. We will help you scope, plan and ship — without the agency overhead.
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