EDI
A wholesale order lands in a platform built for retail checkout, and the partner's buyer expects their contract price, their account terms, the deal their category manager signed last quarter. The platform doesn't carry any of that. It prices the order at list, and the deduction that follows on the remittance traces straight back to a terms table that never reached the order screen.
Where the margin goes
Someone has to own the account terms problem before the first order confirms, and own the ASN timing after it. Cogent² runs that as a managed service across the platform and the warehouse, so the price on the order, the carton detail on the ASN and the invoice line agree before the partner has grounds to deduct.
Account-level pricing and exclusions move from the ERP or account system into the order before it confirms, so the order the platform shows is the order the contract agreed, not the storefront list price.
Carton and pallet detail comes from the warehouse pick, not a reconstruction made after dispatch, so the advance ship notice matches the receipt the partner logs against it.
Each page covers the documents and the failures specific to that platform.
An 850, an 856, or a marketplace-native order payload carries the same risk if the price or pack detail behind it is wrong. Cogent² maps each platform's order and fulfilment data into the format the partner's EDI or API expects, and keeps that mapping aligned when either side changes its schema.
Start with the platform carrying the wholesale order volume, because that's where the account terms and ASN timing live. If both platforms take partner orders, read both platform pages, but treat the account terms gap described here as the shared risk across either one.
It shows up wherever an order confirms without the buyer's terms attached, so yes, each platform needs its own check. The two systems rarely share a terms table, which means the gap has to be closed separately on each one rather than assumed fixed once.
No. Cogent² sits alongside an existing provider and takes on the mapping for the platform and partner relationships it's brought in to run. The marketplace feeds already working can keep running under whoever handles them now.
The account terms themselves, wherever they live, whether that's the ERP, a spreadsheet a sales rep keeps, or a CRM field, plus the partner account IDs those terms attach to. Without that mapping the order has nowhere to pull the correct price from.
Cogent² takes that conversation and adjusts the mapping on our side, so the brand isn't the one translating a partner's new spec into a platform change under deadline pressure.
Talk to a Cogent2 operator who has actually delivered this work. We will help you scope, plan and ship — without the agency overhead.
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