Sparklayer B2B and Stokly ERP
Integration Agency & Consultants
B2B order volume becomes an operational liability when negotiated pricing rules from Sparklayer B2B stop matching the sales orders in Stokly ERP. When finance teams have to manually verify custom price tiers or VAT status for wholesale orders, fulfilment slows and reconciliation debt grows. Precise integration ensures that bespoke pricing and customer terms flow into Stokly as accurate sales orders, reducing manual intervention.
Auditing data gaps and system inefficiencies
We connect your Sparklayer B2B and Stokly ERP, supporting Ecommerce and ERP integration for efficient operations. Our consulting services, including a comprehensive systems audit, uncover inefficiencies and integration gaps between Sparklayer B2B, Stokly ERP, and your wider Ecommerce and ERP platforms. This enables our consultants and your team to take decisive action, ensuring your technology ecosystem runs smoothly and efficiently. As a result, you can deliver a consistently excellent experience to your customers.
Solution Design
Designing the link between Sparklayer B2B and Stokly ERP requires a clear decision on price list ownership. We typically treat Stokly as the master for product data while Sparklayer owns the logic for volume breaks and customer groups. A common trade-off involves sync frequency: pushing inventory updates on a short interval ensures accuracy for B2B portal users but increases system load. We prioritise ensuring orders flow quickly into Stokly once terms are accepted to keep warehouse queues fluid. This design means finance can reconcile month-end based on Stokly records, knowing that B2B pricing tiers were handled correctly during the order sync process.
Synchronising orders and inventory flow logic
The integration manages the move of B2B data from Sparklayer into the Stokly order-to-cash workflow. When a customer places an order, the system maps identifiers, price lists, and purchase order numbers directly into Stokly Sales Orders. Stock levels typically move in the opposite direction, with Stokly pushing inventory counts to Sparklayer to reflect availability. Monitoring layers sit across this flow to detect if a specific pricing tier fails to map. This helps ensure discrepancies are addressed before they reach fulfilment or cause financial reconciliation gaps during month-end.
Orchestrating workflows via secure middleware platforms
Leveraging IPaaS enables secure, efficient integration between Sparklayer B2B and Stokly ERP for Ecommerce and ERP projects. IPaaS platforms with ISO 27001 and SOC 2 compliance and above ensure data security. This approach simplifies connecting Sparklayer B2B with Stokly ERP, supporting Ecommerce and ERP needs while reducing risk and complexity. Security accreditations guarantee safe data handling, making integration reliable and future-proof.
Monitoring financial data and SKU integrity
Visibility goes beyond simple success or failure logs. We monitor for issues that can corrupt financial data, such as SKU mismatches on bulk wholesale orders. Instead of waiting for a stock error to be found during fulfilment, we surface inventory sync delays and pricing tier gaps early. By detecting these anomalies, teams can resolve mapping errors before they impact B2B customers. This proactive approach ensures that monitoring serves as an operational system for early detection, helping maintain the integrity of the data flowing between Sparklayer and Stokly.
Enablement for finance and operations teams
Handover focuses on the finance, operations, and ecommerce teams who own the B2B workflow. We train your staff to manage the day-to-day operating model, including how to verify that Sparklayer price lists are correctly reflected in Stokly ERP. Finance typically handles reconciliation exceptions, while the ecommerce team owns the customer group mapping. Our handover covers what to check on a defined schedule, how to read sync alerts, and who owns each specific exception type. We provide operational documentation written for the people running the business, not as a technical reference. This ensures the team knows exactly how to respond when a B2B order requires manual review or a price tier fails to sync.
Maintaining stability and data mapping accuracy
Ongoing support ensures that your B2B operations remains stable as order volumes grow. We monitor the health of the Sparklayer to Stokly sync, prioritising issues that impact fulfilment or financial accuracy. Support commonly involves resolving data mapping exceptions, such as new B2B customer groups that require configuration in the ERP. We provide an escalation path for operational blockers and monitor for stock sync delays or reconciliation gaps. This model focuses on maintaining stability in your B2B trade environment, ensuring that the integration continues to support your business requirements.
Common failures
Mismatched B2B pricing and tax
Operational impact: Bespoke pricing or tax rules in Sparklayer fail to map correctly to Stokly Sales Orders. This forces the finance team into manual reconciliation of order values and invoice totals. It also creates a poor customer experience, as the CX team must handle disputes from B2B accounts who have been invoiced an incorrect amount.
Prevention / Action: The integration must define a single source of truth for all pricing, discount, and tax calculations. If Sparklayer owns pricing, ensure Stokly is configured to ingest the final order totals without recalculation. If Stokly owns pricing, the integration must perform a validation check before allowing the order to be created, with clear exception handling for any discrepancies.
Incorrect handling of 'Pay on Account' orders
Operational impact: 'Pay on Account' orders from Sparklayer can get stuck in processing queues if Stokly misinterprets their payment status. This either delays fulfilment, frustrating key B2B customers, or allows orders to ship for accounts that are on credit hold, creating financial risk. This forces the finance or ops teams to manually review and release each order.
Prevention / Action: Design a clear order status mapping between the two systems. A 'Pay on Account' order in Sparklayer should map to a specific, agreed-upon status in Stokly that both the finance and fulfilment teams understand. The integration logic must include a step to check the customer's credit status and limit in Stokly before the Sales Order is confirmed for fulfilment.
SKU and unit of measure conflicts
Operational impact: Orders fail to import into Stokly because a SKU from a Sparklayer order does not have an exact 1:1 match in the ERP's item master. This is common with B2B 'pack' or 'case' units. This creates a backlog of failed orders, halting the entire sync process and delaying every subsequent order until the data team manually resolves the SKU or UoM conflict.
Prevention / Action: Stokly must be designated the single source of truth for the SKU master catalogue. The integration process must ensure that new products and their units of measure are created in Stokly first before being synchronised to the upstream ecommerce platform. Before creating a Sales Order, the integration should validate every line item's SKU against the Stokly item master to ensure it exists and is active.
Inventory latency causing overselling
Operational impact: Delays in synchronising stock levels from Stokly back to Sparklayer result in inaccurate inventory on the B2B storefront. This leads to overselling, forcing the customer service team to manage difficult conversations with B2B customers about back-orders or cancellations. This erodes trust and complicates financial reporting, as the value of inventory on hand in Stokly is incorrect.
Prevention / Action: The integration's highest priority should be frequent, low-latency synchronisation of inventory levels from Stokly to Sparklayer. Schedule frequent updates for all SKUs and consider using event-driven triggers for stock changes on high-volume items. Stock buffers should be managed exclusively in Stokly to avoid conflicting logic and provide a single point of control.
Frequently asked questions
How does the integration handle 'Pay on Account' orders from Sparklayer?
Orders using 'Pay on Account' often arrive as 'Pending' in the ecommerce platform. The integration maps these to Stokly ERP for processing against customer credit limits. Success depends on aligning Tax IDs; if a VAT-exempt status in Sparklayer doesn't match the customer record in Stokly, the order payload may be rejected.
What is the source of truth for products and SKUs?
Stokly ERP is the system of record. To prevent fulfilment errors, 'Pack Size' attributes in Stokly must be mapped to Sparklayer's 'Pack Quantity' fields. This prevents wholesale customers from ordering individual units when items are only sold in full case quantities.
How are negotiated B2B prices handled?
The integration maps customer-specific pricing from Sparklayer to Stokly sales orders. To prevent reconciliation gaps, the tax calculation settings in Stokly must be aligned with the Sparklayer frontend to avoid rounding discrepancies on B2B invoices.
How is inventory accuracy maintained?
Stokly pushes available-to-sell levels to Sparklayer on a defined schedule. This includes mapping specific inventory locations to ensure B2B customers only see stock cleared for wholesale sale, preventing overselling of reserved or quarantined units.