Clarus WMS and Stokly ERP
Integration Agency & Consultants
We use AI-assisted integration delivery and experienced operators to connect systems properly. When inventory figures in Clarus WMS don't align with Stokly ERP, fulfilment timings suffer. Our work creates a reliable link between the two, providing teams with clearer stock visibility and eliminating costly manual reconciliation work across the business.
Auditing stock gaps and operational friction
We connect your Clarus WMS and Stokly ERP, supporting WMS/3PL and ERP integration for efficient operations. Our consulting services are valuable because our system audit uncovers inefficiencies and integration gaps between Clarus WMS, Stokly ERP, and other WMS/3PL or ERP platforms. This enables our consultants and your team to take decisive action, ensuring your technology ecosystem runs smoothly and efficiently. As a result, you can deliver a reliable, high-quality experience to your customers.
Solution Design
Designing the Clarus WMS and Stokly ERP integration starts with defining firm ownership. Stokly ERP typically acts as the master for sales orders and financial data, while Clarus WMS owns the fulfilment lifecycle and inventory accuracy. A key design decision involves the trade-off between real-time stock updates and system stability. High-frequency inventory pushes from Clarus can impact Stokly's performance during peak, so we commonly implement a managed update cadence that protects system resources while preventing overselling. We sequence order flow and despatch confirmation first, as these are critical for the daily operation. This approach means finance closes month-end with confidence in Stokly, while operations work off live fulfilment data in Clarus.
Mapping webhooks and fulfilment status logic
The integration establishes Stokly ERP as the system of record for sales and financials, pushing orders to Clarus WMS for fulfilment. Once Clarus confirms a pick and pack, it triggers a status update back to Stokly, ensuring the ERP reflects current fulfilment states. Inventory levels are synchronised from Clarus back to Stokly on a managed cadence to keep available-to-sell figures accurate across all channels. We embed monitoring at each stage to detect if an order fails to post or a stock update is missed. This sequencing ensures data integrity without creating manual reconciliation debt.
Orchestrating secure flows via compliant middleware
Leveraging IPaaS with ISO 27001 and SOC 2 and above security accreditations enables secure, efficient integration between Clarus WMS and Stokly ERP. This approach simplifies WMS/3PL and ERP connectivity, ensuring reliable data flow between Clarus WMS and Stokly ERP. IPaaS platforms offer centralised management, scalability, and robust compliance, making WMS/3PL and ERP integration more secure and manageable, with ISO 27001 and SOC 2 compliance as the minimum requirements.
Exposing inventory drifts and order exceptions
Dashboards often hide the very issues that disrupt a warehouse. A high-level view might show stock is moving, but it fails to surface the single SKU that has drifted between Clarus WMS and Stokly ERP. We focus on exception-based visibility, highlighting orphaned orders, failed inventory syncs, or status mismatches that prevent fulfilment. Our approach ensures that hidden errors do not compound into warehouse-wide reconciliation issues. By surfacing these failures early in the integration layer, your team can resolve individual record errors before they impact your daily despatch targets or month-end financial reporting.
Operational handover for daily system management
Our training equips your team to confidently manage your tech stack, supporting your brand’s growth ambitions through expert guidance on Clarus WMS and Stokly ERP. We focus on practical skills for WMS/3PL operations and ERP management, ensuring your team can optimise both Clarus WMS and Stokly ERP integrations. This approach helps you take control of WMS/3PL and ERP processes, driving efficiency and scalability.
Post-launch governance and proactive flow monitoring
After launch, we provide ongoing operational ownership to ensure your integration continues to perform under peak pressure. Our support goes beyond fixing broken tickets; we monitor the flow of data between Clarus WMS and Stokly ERP to catch reconciliation gaps before they affect your finance or ops teams. With clear escalation paths and proactive monitoring, you have a partner who understands the business impact of a failed stock sync or a delayed shipment update. We ensure that as your processes evolve, the integration layer is adjusted to maintain accurate inventory and fulfilment data.
Common failures
Inventory latency and overselling
Operational impact: A delay in Clarus WMS sending stock adjustments back to Stokly ERP means that Stokly overstates available stock to sales channels. This leads to overselling, forcing the customer experience team to cancel orders and process refunds. It also creates painful reconciliation work for the finance team, who must match refunds against unfulfilled Sales Orders and correct inventory journals.
Prevention / Action: The integration must treat Stokly ERP as the single source of truth for available-to-sell inventory. Updates from Clarus, following goods-in or despatch events, should be processed through a managed queue that can handle high volume without failure. Implement monitoring to flag any stock adjustments that fail to apply within an agreed time window, enabling the operations team to investigate before overselling occurs.
SKU and master data mismatch
Operational impact: If Stokly ERP holds SKU data, barcodes, or unit of measure information that does not perfectly match the data in Clarus WMS, new Sales Orders will fail to import into the warehouse. This completely halts the order-to-cash process for affected products. It forces manual intervention from the operations or merchandising teams to diagnose the data errors, correct the item records, and re-process stuck orders, delaying fulfilment for customers.
Prevention / Action: Establish Stokly ERP as the definitive master for all item data. The integration design should prevent SKU or barcode creation directly within Clarus WMS, enforcing a single point of entry. Process design should include a validation step during data synchronisation to check for data integrity and quarantine any non-compliant item records before they can disrupt order flow.
Incomplete order status on partial shipments
Operational impact: When Clarus despatches a partial shipment, the integration might send an Item Fulfilment update that prematurely closes the entire Sales Order in Stokly ERP. This prevents the remaining items from ever being fulfilled, creating negative customer experiences and follow-up contacts. The operations team must then create a new backorder to fulfil the remaining items, and finance must manage multiple, complex journal entries for a single order.
Prevention / Action: Integration logic must be designed to handle multiple despatch updates against a single Sales Order. When Clarus confirms a partial despatch, the integration should update the corresponding order lines in Stokly but leave the parent Sales Order in a 'partially fulfilled' state. The order should only be marked as complete in Stokly once all lines are confirmed as despatched, requiring strict alignment on state transition logic between the two systems.
Missing fulfilment data for financial reconciliation
Operational impact: If carrier information, tracking numbers, or accurate despatch dates are not correctly passed from Clarus WMS back to the corresponding records in Stokly ERP, the finance team cannot close the order-to-cash cycle. This complicates the reconciliation of carrier invoices and slows the month-end close. Teams are forced to manually cross-reference data between the WMS and ERP to verify proof of delivery and shipping costs.
Prevention / Action: Ensure the data mapping from Clarus back to Stokly is comprehensive during implementation. The integration must populate key fulfilment fields on the Stokly Sales Order or Item Fulfilment, including the despatch date, tracking number, and carrier service used. This process should be transactional, with robust logging and exception handling, to flag any orders in Stokly that are missing this critical data post-despatch.
Frequently asked questions
If Stokly is our ERP, does it or Clarus WMS become the source of truth for inventory?
Stokly ERP remains the central source of truth for available-to-sell stock figures and overall financial data. Clarus WMS manages the real-time physical inventory levels at the warehouse, and the integration synchronises these physical stock adjustments back to the item record in Stokly. This prevents overselling by ensuring the commercial data in Stokly correctly reflects the physical reality in Clarus.
What is a common point of failure for order synchronisation?
A frequent failure occurs when SKUs do not have a perfect 1:1 match between both systems. Because Stokly ERP acts as the master for the item record, if a SKU is created or changed in Stokly but not in Clarus WMS, any new Sales Orders for that product will fail to transfer. This halts the order-to-cash process and requires manual data correction to resume fulfilment.
Our main problem is stock discrepancies causing fulfilment errors. How does this integration address that?
The integration establishes a clear sequence: Stokly ERP sends a validated Sales Order to Clarus WMS, which then owns the pick, pack, and ship process. Once the Item Fulfilment is complete in Clarus, it sends an authoritative update back to Stokly, decrementing the stock level for that specific SKU. This closed-loop process ensures inventory figures stay aligned and directly prevents the stock discrepancies that lead to overselling.
How are customer returns and stock adjustments processed across both systems?
Typically, the returns process begins in Stokly ERP where a return authorisation is generated against the original Sales Order. When the goods arrive at the warehouse, the operations team logs them in Clarus WMS, noting their condition. This action triggers an inventory update back to Stokly, which adjusts the stock record and signals that a refund or credit can be processed.