Shopify App and BrightpearlIntegration Agency & Consultants

We connect your Shopify App and Brightpearl integration quickly, ensuring your ERP and tech stack work together efficiently. Our consulting services are invaluable, with our system audit providing a thorough review of your Shopify App, Brightpearl, and ERP setup. This enables our consultants and your team to identify issues and take decisive action, helping your technology ecosystem run smoothly. With our expertise, you can deliver a reliable experience to your customers and keep your business operations running at their best.

We treat Brightpearl as the master for inventory truth and financial accounting, while Shopify serves as the transaction capture point. A key design decision involves the timing of data flows. In most setups, we prioritise frequent order imports to protect inventory levels, even if financial reconciliation occurs on a separate schedule. This ensures warehouse teams have visibility while maintaining a structured process for finance.

We also define how Shopify locations map to Brightpearl warehouses to prevent stock-outs during busy periods. This design ensures finance closes the month off Brightpearl financials, while ecommerce teams work from Shopify front-end reporting. Any discrepancies are surfaced through systematic monitoring rather than manual checks.

The integration establishes Brightpearl as the master for inventory levels and financial accounting. Orders post from Shopify into Brightpearl to trigger the fulfilment process and update stock levels across your channels. We manage the transition from a Shopify transaction to a Brightpearl Sales Order, ensuring tax and shipping details map to the ledger. Fulfilment status and tracking numbers then flow back to Shopify to update the customer. Monitoring is built into the flow to detect when a Shopify payment fails to generate a record in Brightpearl, preventing orphaned orders and ensuring the month-end close remains accurate.

Standard dashboards often hide the quiet failures that erode margins. In a Shopify and Brightpearl setup, issues like mapping errors or inventory sync lags can go unnoticed until audit time. Our approach surfaces these operational exceptions early, identifying specific orders that have failed to post or stock levels that have drifted. Rather than hunting through logs, teams receive alerts regarding missing transactions or reconciliation gaps. This visibility allows operations and finance to address a mismatch before it impacts the customer or delays the monthly close.

Handover focuses on the operational reality for finance, ops, and CX teams. We define ownership for the Shopify and Brightpearl integration: who monitors order flow and how teams respond to sync alerts. Finance learns to navigate the reconciliation between Shopify payouts and Brightpearl records, while ops teams manage warehouse exceptions and fulfilment status.

We provide operational documentation written for the people running the business. This includes checklists for regular reviews to ensure data remains accurate across both systems. Training is anchored in your specific design decisions, ensuring every team knows where their data lives and who owns exceptions.

Support covers your Shopify App and ERP, ensuring business continuity and peace of mind. With on-hand technical knowledge, issues with your Shopify App or Brightpearl are resolved swiftly, while proactive monitoring keeps your ERP and Brightpearl running smoothly. Regular updates and expert guidance mean your Shopify App and ERP remain reliable, so you can focus on growth, knowing support is always available when you need it.

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200

Netsuite
Dynamics Business Central
Sage 200