Fractional Microsoft Dynamics Head of Technology Service

Microsoft Dynamics technology issues rarely need board-level escalation, but they are too complex to sit solely with administrators or external partners. Problems arise when ownership of ERP design, integrations and delivery standards is unclear.

The Fractional Microsoft Dynamics Head of Technology Service from Cogent2 provides senior, part time technology leadership for organisations running Microsoft Dynamics Business Central or Dynamics 365 as their core ERP. This role sits below a CTO and above delivery teams, owning day-to-day technology direction, architectural decisions and execution quality across Dynamics and connected systems.

It is designed for businesses that need strong ERP-led technical leadership without the overhead of a full-time CTO, particularly where delivery quality, governance and system design require tightening.

Cogent2’s Fractional Microsoft Dynamics Heads of Technology work inside the business, leading technical decisions and delivery standards. Alongside leadership, you gain access to a joined-up technical and integration team that can execute, refine and optimise what is defined at a leadership level.

When to hire a Fractional Microsoft Dynamics Head Of Technology

This service is particularly well suited to organisations that:

• Run Microsoft Dynamics as their core ERP and system of record

• Have ongoing ERP change, integration or optimisation work

• Lack clear ownership of Dynamics technical decisions

• Experience delivery inconsistency across partners or teams

• Need senior technology leadership on a part time basis

Hiring a Fractional Microsoft Dynamics Head of Technology brings clarity, consistency and accountability to ERP technology delivery.

What the service delivers

Cogent2 Fractional Microsoft Dynamics Heads of Technology operate with a strong execution and governance focus.

This typically includes:

• Acting as a Fractional and Part Time Microsoft Dynamics Head of Technology

• Owning ERP-led system architecture and technical standards

• Governing how Dynamics is configured, extended and integrated

• Leading internal teams, developers and delivery partners

• Improving release discipline, testing and change control

• Acting as a senior escalation point for ERP-related issues

Because Cogent2 combines leadership with delivery capability, decisions turn into implemented improvements.

Dynamics architecture and technical ownership

As Dynamics estates grow, complexity increases quickly.

The Fractional Microsoft Dynamics Head of Technology Service focuses on:

• Designing a connected, scalable tech ecosystem around Dynamics

• Preventing unnecessary customisation and over-engineering

• Aligning system design to operational reality

• Improving data flow, performance and reliability

• Ensuring Dynamics remains fit for future growth

The emphasis is practical ERP architecture grounded in delivery experience.

ERP governance, optimisation and cost control

ERP technology decisions have long-term operational impact.

Cogent2 Fractional Microsoft Dynamics Heads of Technology help by:

• Governing change to reduce risk during releases

• Controlling technical debt and complexity

• Optimising system usage and performance

• Reviewing licence, support and extension costs

• Ensuring enhancements deliver measurable business value

This keeps Dynamics powerful without becoming fragile or expensive.

Integration strategy and oversight

Microsoft Dynamics rarely operates alone.

Cogent2 Fractional Microsoft Dynamics Heads of Technology:

• Define integration strategy using iPaaS where appropriate

• Oversee integrations across ERP, ecommerce and operations

• Ensure clear ownership of data flows

• Reduce reliance on fragile point-to-point connections

• Improve reliability and scalability across systems

Integration remains aligned to operational needs, not vendor preference.

Cross-functional technology leadership

Dynamics touches every department.

Cogent2 Fractional Microsoft Dynamics Heads of Technology work closely with:

• Finance and reporting teams

• Operations and fulfilment

• Ecommerce and trading stakeholders

• Technology and integration specialists

This ensures technology decisions support the whole organisation.

Programme leadership and technical stabilisation

Fractional Microsoft Dynamics Heads of Technology are often engaged during periods of change.

This can include:

• Supporting Dynamics optimisation or reconfiguration

• Stabilising underperforming ERP delivery

• Improving execution ahead of peak periods

• Reducing technical and operational risk

• Protecting teams during complex system change

Cogent2’s joined-up delivery capability allows issues to be resolved decisively.

Ongoing advisory and trusted technology leadership

Many clients retain this role as an ongoing senior technology partnership.

This can include:

• Acting as a sounding board for ERP decisions

• Reviewing plans before development begins

• Supporting vendor and partner selection

• Helping leadership teams avoid costly Dynamics mistakes

This model provides senior technology leadership without building permanent overhead.

The Cogent2 Difference

Cogent2 works alongside Microsoft Dynamics and best-in-class platforms so our Fractional Heads of Technology can focus entirely on leadership, governance and execution quality. We do not sell software. We take ownership of how Dynamics supports the wider tech ecosystem.

By combining Fractional Microsoft Dynamics Head of Technology leadership with a joined-up technical team, Cogent2 removes the gap between ERP strategy and reliable delivery.

Lead Microsoft Dynamics technology with confidence

ERP-led technology struggles when ownership is unclear.

Hire a Microsoft Dynamics Head of Technology from Cogent2 on a Part Time, Fractional basis to bring structure, control and confidence to your Dynamics-led technology function.