Fractional Microsoft Dynamics Head of Technology Service
The problem isn't ideas. It's execution.
Microsoft Dynamics technology issues rarely need board-level escalation, but they are too complex to sit solely with administrators or external partners. Problems arise when ownership of ERP design, integrations and delivery standards is unclear.
The Fractional Microsoft Dynamics Head of Technology Service from Cogent2 provides senior, part time technology leadership for organisations running Microsoft Dynamics Business Central or Dynamics 365 as their core ERP. This role sits below a CTO and above delivery teams, owning day-to-day technology direction, architectural decisions and execution quality across Dynamics and connected systems.
It is designed for businesses that need strong ERP-led technical leadership without the overhead of a full-time CTO, particularly where delivery quality, governance and system design require tightening.
Cogent2’s Fractional Microsoft Dynamics Heads of Technology work inside the business, leading technical decisions and delivery standards. Alongside leadership, you gain access to a joined-up technical and integration team that can execute, refine and optimise what is defined at a leadership level.
When to hire a Fractional Microsoft Dynamics Head Of Technology
This service is particularly well suited to organisations that:
- Run Microsoft Dynamics as their core ERP and system of record
- Have ongoing ERP change, integration or optimisation work
- Lack clear ownership of Dynamics technical decisions
- Experience delivery inconsistency across partners or teams
- Need senior technology leadership on a part time basis
What the service delivers
Cogent2 Fractional Microsoft Dynamics Heads of Technology operate with a strong execution and governance focus.
- Acting as a Fractional and Part Time Microsoft Dynamics Head of Technology
- Owning ERP-led system architecture and technical standards
- Governing how Dynamics is configured, extended and integrated
- Leading internal teams, developers and delivery partners
- Improving release discipline, testing and change control
- Acting as a senior escalation point for ERP-related issues
Dynamics architecture and technical ownership
As Dynamics estates grow, complexity increases quickly.
- Designing a connected, scalable tech ecosystem around Dynamics
- Preventing unnecessary customisation and over-engineering
- Aligning system design to operational reality
- Improving data flow, performance and reliability
- Ensuring Dynamics remains fit for future growth
ERP governance, optimisation and cost control
ERP technology decisions have long-term operational impact.
- Governing change to reduce risk during releases
- Controlling technical debt and complexity
- Optimising system usage and performance
- Reviewing licence, support and extension costs
- Ensuring enhancements deliver measurable business value
Integration strategy and oversight
Microsoft Dynamics rarely operates alone.
- Define integration strategy using iPaaS where appropriate
- Oversee integrations across ERP, ecommerce and operations
- Ensure clear ownership of data flows
- Reduce reliance on fragile point-to-point connections
- Improve reliability and scalability across systems
Cross-functional technology leadership
Dynamics touches every department.
- Finance and reporting teams
- Operations and fulfilment
- Ecommerce and trading stakeholders
- Technology and integration specialists
Programme leadership and technical stabilisation
Fractional Microsoft Dynamics Heads of Technology are often engaged during periods of change.
- Supporting Dynamics optimisation or reconfiguration
- Stabilising underperforming ERP delivery
- Improving execution ahead of peak periods
- Reducing technical and operational risk
- Protecting teams during complex system change
Ongoing advisory and trusted technology leadership
Many clients retain this role as an ongoing senior technology partnership.
- Acting as a sounding board for ERP decisions
- Reviewing plans before development begins
- Supporting vendor and partner selection
- Helping leadership teams avoid costly Dynamics mistakes
The Cogent2 Difference
Cogent2 works alongside Microsoft Dynamics and best-in-class platforms so our Fractional Heads of Technology can focus entirely on leadership, governance and execution quality. We do not sell software. We take ownership of how Dynamics supports the wider tech ecosystem.
Lead Microsoft Dynamics technology with confidence
ERP-led technology struggles when ownership is unclear.
Cogent2 are easily the best technology decision we have made at Castore.
