Fractional Microsoft Dynamics Administrator Service

Microsoft Dynamics environments rarely struggle because of missing capability. They struggle when no one owns day-to-day configuration, user support and system upkeep.

The Fractional Microsoft Dynamics Administrator Service from Cogent2 provides hands-on, part time administration for retail and ecommerce businesses using Microsoft Dynamics Business Central or Dynamics 365. This role focuses on keeping the system accurate, usable and aligned with how finance and operations actually work.

It is designed for organisations where Dynamics is live and business-critical, but where ongoing administration, small changes and user support fall between teams or external partners.

Cogent2’s Fractional Microsoft Dynamics Administrators work inside the business, taking responsibility for system health and usability. Alongside admin support, you have access to a joined-up technical and integration team when requirements move beyond day-to-day administration.

When to hire a Fractional Microsoft Dynamics Administrator

This service is particularly well suited to businesses that:

• Run Microsoft Dynamics as their core ERP

• Do not have a dedicated internal Dynamics administrator

• Experience recurring user issues or configuration drift

• Rely on partners for small changes, creating delay and cost

• Need reliable ERP administration on a part time basis

Hiring a Fractional Microsoft Dynamics Administrator brings control, responsiveness and consistency to daily ERP use.

What the service delivers

Cogent2 Fractional Microsoft Dynamics Administrators embed into your operational rhythm with a strong focus on usability and accuracy.

This typically includes:

• Acting as a Fractional and Part Time Microsoft Dynamics Administrator

• Managing users, roles, permissions and access

• Supporting day-to-day Dynamics questions and issues

• Maintaining workflows, reports and views

• Managing small configuration changes safely

• Acting as first line support before escalation

Because Cogent2 combines admin support with deeper technical capability, issues are resolved efficiently without unnecessary complexity.

Day-to-day Dynamics support and system ownership

Dynamics works best when the basics are owned properly.

The Fractional Microsoft Dynamics Administrator Service focuses on keeping the platform clean, trusted and easy for teams to use.

This includes:

• Supporting finance, operations and trading teams

• Resolving small issues before they escalate

• Keeping configuration aligned with real business processes

• Reducing reliance on spreadsheets and workarounds

• Improving confidence in Dynamics data and reporting

The emphasis is practical ownership, not project delivery.

Configuration, reporting and usability

Small Dynamics changes can have wide operational impact.

Cogent2 Fractional Microsoft Dynamics Administrators help by:

• Maintaining reports and dashboards

• Adjusting workflows and approvals

• Supporting reporting and visibility needs

• Ensuring changes are documented and controlled

• Preventing configuration sprawl over time

This keeps Dynamics usable as the business grows.

Integration awareness and coordination

While administrators are not integration builders, awareness is essential.

Cogent2 Fractional Microsoft Dynamics Administrators:

• Monitor integration touchpoints

• Flag data issues early

• Coordinate with integration specialists when needed

• Help teams understand where Dynamics responsibilities start and end

• Act as a consistent point of contact

This reduces confusion and operational risk.

Cross-functional support

Microsoft Dynamics touches every department.

Cogent2 Fractional Microsoft Dynamics Administrators work closely with:

• Finance and reporting

• Operations and fulfilment

• Ecommerce and trading

• Technology and delivery teams

This ensures Dynamics supports the business, not the other way around.

Ongoing support and continuity

Many clients use this service as ongoing cover rather than a short-term engagement.

This can include:

• Regular weekly or monthly admin support

• Cover during staff absence

• Support during growth or system change

• Acting as a stable Dynamics contact as teams evolve

This model provides continuity without adding permanent headcount.

The Cogent2 Difference

Cogent2 works alongside Microsoft Dynamics and third-party platforms so our Fractional Administrators can focus entirely on system ownership and usability. We do not sell software. We take responsibility for keeping Dynamics working day to day.

By combining Fractional Microsoft Dynamics Administrator support with a joined-up technical team, Cogent2 removes the gap between daily admin and deeper technical expertise.

Keep Microsoft Dynamics running smoothly

Most ERP frustration comes from neglect, not complexity.

Hire a Microsoft Dynamics Administrator from Cogent2 on a Part Time, Fractional basis to keep your ERP accurate, supported and trusted.