Marketplace Operating Systems For Modern Retail

Marketplace Consultants,Integration Specialists& AI Operators

Helping retailers scale marketplaces through connected operations, integrations, inventory accuracy and operational intelligence.

ERP
ERP
WAR
Warehouse
MAR
Marketplace
INV
Inventory
FIN
Finance
RET
Returns
AI
AI

Trusted by leading retail operators

CastoreLoungeOliver BonasGreen PeopleTatty DevineCult

The Operating Model

Three Ways We Help

Not a marketplace management agency. A connected commerce systems partner.

Consulting

Marketplace strategy, operational audits and scaling guidance from experienced retail operators.

  • Marketplace audits
  • Growth strategy
  • Operational reviews
  • Vendor onboarding
  • Project rescue
Explore Consulting

Integration

Connecting marketplaces to the systems that run your business.

  • ERP integrations
  • Inventory synchronisation
  • Warehouse integrations
  • Returns integrations
  • Marketplace orchestration
Explore Integration

CogentAI

AI-powered marketplace intelligence trained on retail operations and marketplace ecosystems.

  • Marketplace diagnostics
  • Failure detection
  • Inventory intelligence
  • Operational recommendations
  • AI readiness
Explore CogentAI

Goals

What Are You Trying To Achieve?

Different goals require different approaches. We tailor our engagement to your objectives.

Scale Marketplace Revenue

  • Expand channels
  • Increase visibility
  • Grow efficiently

Improve Inventory Accuracy

  • Single inventory truth
  • Reduce overselling
  • Channel consistency

Reduce Operational Complexity

  • Automation
  • Integration
  • Exception management

Become AI Ready

  • Structured data
  • Connected systems
  • Operational intelligence

Platforms We Integrate

Ecommerce ShopifyBigCommerceAdobe CommerceTikTok Shop
ERP & Accounting NetsuiteMicrosoft Dynamics Business CentralSage200OdooSAP B1SAP ECCMicrosoft Dynamics 365
Warehouse / WMS PeoplevoxMintsoftVeeqo
3PL Logistics WhistlSekoGXOBleckmannInPost Lockers
POS
Returns

Platform Expertise

Marketplace Expertise

Deep operational experience across the marketplace ecosystem.

Amazon Ecosystem

Amazon Seller CentralAmazon Vendor CentralAmazon FBA
  • Amazon operations
  • Inventory management
  • Fulfilment strategy
  • Channel scaling
View Expertise

Enterprise Marketplaces

MiraklMarketplacerVirtualstockJohn Lewis
  • Marketplace onboarding
  • Supplier ecosystems
  • Dropship operations
  • Channel expansion
View Expertise

Social Commerce

TikTok Shop
  • Social commerce
  • Product feeds
  • Operational scale
  • Inventory synchronisation
View Expertise

Connected Systems

Marketplaces Never Operate Alone

Your marketplace strategy connects to every part of your retail operations.

Marketplace Platforms
Commerce
ShopifyBigCommerceAdobe Commerce
ERP
NetSuiteDynamicsBrightpearlSAP
Warehouse
PeoplevoxMintsoftGXOBleckmann
Returns
LoopSwapReveni
Integration
PatchworksCogentAI
AI
CogentAI

Operational Intelligence

Where Marketplace Operations Usually Break

Common failure patterns we diagnose and resolve.

Inventory Mismatches

Products available that cannot ship

Symptoms

  • Marketplace listings showing wrong stock
  • Overselling during peak periods
  • Manual stock adjustments

Business Impact

Customer cancellations, account health issues, lost revenue

Root Causes

  • Disconnected inventory systems
  • Sync delays
  • No single source of truth

How Cogent2 Resolves This

We implement real-time inventory synchronisation with conflict resolution and single source of truth architecture.

Marketplace Orders Fail To Reach ERP

Orders stuck between systems

Symptoms

  • Missing orders in ERP
  • Manual order entry
  • Fulfilment delays

Business Impact

Shipping delays, customer complaints, operational overhead

Root Causes

  • Integration failures
  • Data mapping issues
  • Error handling gaps

How Cogent2 Resolves This

We build resilient order routing with automated error recovery and complete visibility.

Why Cogent2

Why Operators Choose Cogent2

Marketplace expertise
Retail operations experience
Integration-first thinking
Inventory truth specialists
AI-powered operational intelligence
Experience supporting scaling retailers
50+
Marketplace integrations
12
Years experience
1M+
Orders processed

CogentAI

The Future Of Marketplace Operations

CogentAI analyses marketplaces, ERP systems, warehouse systems, commerce platforms, and returns platforms to generate actionable operational intelligence.

Operational insights
Risk alerts
Inventory intelligence
Channel recommendations
AI readiness assessments

Running A Complex Marketplace Ecosystem?

Work with consultants, integration specialists and AI operators who understand the systems behind modern marketplace operations.

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