The problem isn't ideas. It's execution.
Microsoft Dynamics issues rarely stem from missing functionality. They arise when day-to-day ownership, change control and coordination across finance, operations and technology are unclear.
The Fractional Microsoft Dynamics Manager Service from Cogent2 provides senior, part time operational leadership for businesses running Microsoft Dynamics Business Central or Dynamics 365 as their core ERP. This role sits between hands-on administration and senior technical leadership, focusing on managing Dynamics usage, coordinating change and ensuring the platform supports the business as it grows.
It is designed for organisations that rely heavily on Dynamics but do not need a full-time ERP manager, or where responsibility is currently split across internal teams and external partners.
Cogent2’s Fractional Microsoft Dynamics Managers work inside the business, owning Dynamics operations day to day. Alongside management oversight, you gain access to a joined-up technical and integration team when changes require deeper execution support.
When to hire a Fractional Microsoft Dynamics Manager
This service is particularly well suited to organisations that:
- Run Microsoft Dynamics as their core ERP
- Have multiple teams relying on Dynamics daily
- Experience delays or confusion around ERP changes
- Rely on partners without clear internal ownership
- Need senior Dynamics oversight on a part time basis
What the service delivers
Cogent2 Fractional Microsoft Dynamics Managers operate with a strong focus on operational control and delivery coordination.
- Acting as a Fractional and Part Time Microsoft Dynamics Manager
- Owning day-to-day Dynamics operations and priorities
- Coordinating administrators, developers and partners
- Managing change requests, enhancements and fixes
- Improving communication between finance, operations and technology
- Ensuring Dynamics changes are planned and controlled
Day-to-day Dynamics ownership and coordination
Microsoft Dynamics works best when someone owns how it is used across the organisation.
- Keeping ERP processes aligned to real business operations
- Supporting finance, operations and trading teams
- Reducing workarounds and inconsistent usage
- Improving confidence in data and reporting
- Acting as a clear point of ownership for Dynamics
Change management and delivery oversight
Many Dynamics issues stem from unmanaged change.
- Prioritising change requests and enhancements
- Coordinating delivery across internal teams and partners
- Ensuring changes are tested and communicated
- Reducing disruption during releases
- Protecting reporting and month-end cycles
Integration awareness and system coordination
Dynamics rarely operates in isolation.
- Oversee how Dynamics interacts with connected systems
- Flag data and process issues early
- Coordinate with integration specialists when required
- Help teams understand system responsibilities
- Reduce operational risk
Cross-functional ERP leadership
Microsoft Dynamics touches every department.
- Finance and reporting teams
- Operations and fulfilment
- Ecommerce and trading teams
- Technology and integration teams
Ongoing support and continuity
Many clients use this service as steady, ongoing cover rather than a short engagement.
- Regular weekly or monthly management support
- Cover during staff absence or transition
- Supporting growth, new processes or increased volume
- Acting as a consistent Dynamics owner as teams evolve
The Cogent2 Difference
Cogent2 works alongside Microsoft Dynamics and connected platforms so our Fractional Managers can focus entirely on ownership, coordination and delivery. We do not sell software. We take responsibility for how Dynamics operates day to day.
Keep Microsoft Dynamics under control as you grow
ERP platforms struggle when ownership is unclear.
Cogent2 are easily the best technology decision we have made at Castore.
