Fractional Microsoft Dynamics Manager Service

Microsoft Dynamics issues rarely stem from missing functionality. They arise when day-to-day ownership, change control and coordination across finance, operations and technology are unclear.

The Fractional Microsoft Dynamics Manager Service from Cogent2 provides senior, part time operational leadership for businesses running Microsoft Dynamics Business Central or Dynamics 365 as their core ERP. This role sits between hands-on administration and senior technical leadership, focusing on managing Dynamics usage, coordinating change and ensuring the platform supports the business as it grows.

It is designed for organisations that rely heavily on Dynamics but do not need a full-time ERP manager, or where responsibility is currently split across internal teams and external partners.

Cogent2’s Fractional Microsoft Dynamics Managers work inside the business, owning Dynamics operations day to day. Alongside management oversight, you gain access to a joined-up technical and integration team when changes require deeper execution support.

When to hire a Fractional Microsoft Dynamics Manager

This service is particularly well suited to organisations that:

• Run Microsoft Dynamics as their core ERP

• Have multiple teams relying on Dynamics daily

• Experience delays or confusion around ERP changes

• Rely on partners without clear internal ownership

• Need senior Dynamics oversight on a part time basis

Hiring a Fractional Microsoft Dynamics Manager brings clarity, coordination and accountability to ERP operations.

What the service delivers

Cogent2 Fractional Microsoft Dynamics Managers operate with a strong focus on operational control and delivery coordination.

This typically includes:

• Acting as a Fractional and Part Time Microsoft Dynamics Manager

• Owning day-to-day Dynamics operations and priorities

• Coordinating administrators, developers and partners

• Managing change requests, enhancements and fixes

• Improving communication between finance, operations and technology

• Ensuring Dynamics changes are planned and controlled

Because Cogent2 combines management with delivery capability, work progresses without unnecessary friction.

Day-to-day Dynamics ownership and coordination

Microsoft Dynamics works best when someone owns how it is used across the organisation.

The Fractional Microsoft Dynamics Manager Service focuses on:

• Keeping ERP processes aligned to real business operations

• Supporting finance, operations and trading teams

• Reducing workarounds and inconsistent usage

• Improving confidence in data and reporting

• Acting as a clear point of ownership for Dynamics

The emphasis is operational reliability rather than technical strategy.

Change management and delivery oversight

Many Dynamics issues stem from unmanaged change.

Cogent2 Fractional Microsoft Dynamics Managers help by:

• Prioritising change requests and enhancements

• Coordinating delivery across internal teams and partners

• Ensuring changes are tested and communicated

• Reducing disruption during releases

• Protecting reporting and month-end cycles

This creates calmer, more predictable ERP delivery.

Integration awareness and system coordination

Dynamics rarely operates in isolation.

Cogent2 Fractional Microsoft Dynamics Managers:

• Oversee how Dynamics interacts with connected systems

• Flag data and process issues early

• Coordinate with integration specialists when required

• Help teams understand system responsibilities

• Reduce operational risk

This improves reliability across the wider tech landscape.

Cross-functional ERP leadership

Microsoft Dynamics touches every department.

Cogent2 Fractional Microsoft Dynamics Managers work closely with:

• Finance and reporting teams

• Operations and fulfilment

• Ecommerce and trading teams

• Technology and integration teams

This ensures Dynamics supports the whole business, not just one function.

Ongoing support and continuity

Many clients use this service as steady, ongoing cover rather than a short engagement.

This can include:

• Regular weekly or monthly management support

• Cover during staff absence or transition

• Supporting growth, new processes or increased volume

• Acting as a consistent Dynamics owner as teams evolve

This model provides leadership without adding permanent overhead.

The Cogent2 Difference

Cogent2 works alongside Microsoft Dynamics and connected platforms so our Fractional Managers can focus entirely on ownership, coordination and delivery. We do not sell software. We take responsibility for how Dynamics operates day to day.

By combining Fractional Microsoft Dynamics Manager support with a joined-up technical team, Cogent2 removes the gap between ERP usage and effective delivery.

Keep Microsoft Dynamics under control as you grow

ERP platforms struggle when ownership is unclear.

Hire a Microsoft Dynamics Manager from Cogent2 on a Part Time, Fractional basis to bring structure, clarity and confidence to your Dynamics operations.