Symptoms
- Stock levels mismatched between Sage 200 and ecommerce
- Customer data inconsistencies across platforms
- Orders failing to import or partially importing
Root Causes
- Poor error handling in custom integrations
- Lack of transactional integrity in data transfers
- Uncontrolled manual data updates
Sage 200Ecommerce PlatformPatchworks
Impact: Significant customer service issues, lost sales, and incorrect financial reconciliations.
Cogent Approach: We review custom integration logic, implement robust error logging and retry mechanisms, and establish data governance rules to ensure consistency and reliable data flows.