Symptoms
- Frequent Amazon chargebacks for incorrect ASNs
- Delays in stock receiving and availability
- Warehouse team struggling with dispatch accuracy
Root Causes
- Discrepancies between WMS dispatch data and Amazon's ASN requirements
- Lack of real-time stock allocation signalling
- Poor design of packaging and shipping unit compliance
Amazon Vendor CentralWMSERP
Impact: Direct financial penalties, reduced fill rates, and potential damage to Vendor Central account health, leading to suppressed listings or decreased POs.
Cogent Approach: Our solution design maps the exact data required for Amazon ASNs from your WMS, building in validation and a robust feedback loop to ensure compliance before dispatch.