Symptoms
- Significant delays in invoice processing
- Unreconciled chargebacks accumulating
- Manual intervention required for every Amazon transaction
Root Causes
- Finance teams not integrated into EDI flow training
- Lack of automated reconciliation for Amazon payments
- Reliance on manual portals for dispute resolution
ERPFinance SystemVendor Central
Impact: Cash flow issues, increased overheads, and potential loss of revenue from unrecovered chargebacks.
Cogent Approach: We design and implement financial process workflows, ensuring automated reconciliation where possible, and provide training for finance teams on Amazon's vendor agreements and dispute mechanisms.