Symptoms
- PO discrepancies between Amazon and ERP
- ASN errors leading to receiving issues
- Catalogue attribute mismatches (dimensions, weights)
Root Causes
- Manual data entry prone to human error
- Poorly configured EDI/API integrations
- Lack of a single source of truth for product data
- Outdated product catalogue management
Amazon Vendor CentralERPPIMSpreadsheets
Impact: Operational delays, stock-outs, inaccurate forecasting, and further chargebacks. This breaks first when new products are launched or existing ones updated.
Cogent Approach: We audit data flows from ERP/PIM to Vendor Central, verifying field mappings and transformation rules. Our focus is on establishing robust data governance and automation to minimise manual intervention and ensure data integrity.