Symptoms
- Invoices rejected by Amazon or paid at incorrect values.
- Extended payment terms due to disputes.
- Manual finance team efforts to reconcile Amazon payments.
Root Causes
- Invoices not matching received quantities at Amazon.
- Missing or incorrect PO numbers on invoices.
- Pricing discrepancies between vendor ERP and Amazon's PO.
ERPFinance SystemAmazon Vendor Central
Impact: Direct revenue loss due to unpaid invoices, cash flow disruption, and intensive manual finance overhead trying to track and dispute deductions.
Cogent Approach: Our approach focuses on granular alignment between the ASN, the Amazon-received quantities, and the generated invoice. We design automated checks to flag any deviation before invoice submission, identifying what the audit actually surfaces so finance teams can trace reconciliation drift.