SEKO
Getting Seko live properly demands more than just technical setup; it requires aligning every operational detail from master data to final-mile delivery across a complex franchise network.
We help retailers fully adopt SEKO as a strategic component of their supply chain, not just another vendor.
Trusted by ambitious retail brands
Implementation
Successful SEKO adoption hinges on robust governance. We shape your operating model to manage the unique challenges of a distributed 3PL, ensuring consistency and accountability.
Establish clear end-to-end process ownership, defining how SEKO features integrate with your internal teams across order management, fulfilment, and returns.
Implement essential data quality checks and stewardship, crucial for connected information flow between your commerce systems and SEKO's operational platforms.
Empower your teams with the knowledge and tools needed to operate effectively with SEKO, from training to ongoing support structures.
Why Cogent2
Most SEKO implementations falter not because of the technology, but due to overlooked operational details: missing master data, incomplete testing, inadequate training, and a lack of governance over the multi-party operational model.
20+ Years
Retail operations experience
3 Continents
Multi-region go-lives
3PL Focused
Logistics expertise
Operator-led
Engagement model
Integrating CogentAI at the implementation stage provides live visibility into shipment statuses, proactively identifies customs delays, and flags invoice discrepancies before they impact your margins.
"Seko implementations can be complex due to the global franchise model. CogentAI brings consistency to the data, turning operational noise into actionable intelligence for your teams."
Real-time anomaly detection across SEKO operational data
Capabilities
Our implementation capabilities span foundational configuration, bespoke integrations, rigorous testing, and phased cutover strategies, all designed to secure your SEKO operational success.
Connected Ecosystems
A SEKO implementation integrates deeply with your existing commerce ecosystem, exchanging critical data for order management, inventory, finance, and customer service.
E-Commerce
ERP & Finance
WMS & Freight
Customer Service
Integration & Intelligence
Operational Intelligence
During SEKO implementations, operators must watch for specific patterns that indicate deeper issues, often tied to data quality, communication breakdown, or a lack of end-to-end process ownership.
Impact: Unsellable inventory, order cancellations, and customer service load, eroding trust in the new 3PL.
Cogent Approach: A rigorous, phased inventory transfer plan with multi-stage reconciliation, involving both systems and physical counts, followed by a 'stock zero' audit.
Impact: Significant delivery delays for international orders, increased shipping costs, and a poor customer experience.
Cogent Approach: A dedicated customs data audit during setup, establishing clear responsibilities for HS code maintenance, and proactive monitoring of common hold-up points for key lanes.
Impact: Unexpected margin erosion, budget overruns, and friction between finance and logistics teams.
Cogent Approach: A robust pre-go-live financial audit of all rate cards and a parallel-run invoice verification during hypercare, comparing quotes against actual invoices.
Impact: Customer service overload, cancelled orders, and lost revenue. This breaks first when the system is not properly integrated.
Cogent Approach: Implement detailed integration monitoring and alerting. Conduct thorough end-to-end user acceptance testing (UAT) with focus on edge cases and invalid data scenarios.
Deep Implementation Expertise
Our expertise ensures your SEKO implementation is managed strategically, from the initial solution design through stable operations, always with an eye on minimising disruption and maximising adoption.
Pre-Implementation Strategy
Defining the 'what' and 'why' for your SEKO project, ensuring alignment with your broader supply chain strategy.
Active Implementation & Cutover
Rigorous project management, integration oversight, data migration, and a controlled transition to live operations.
Post-Launch Optimisation
Reviewing performance, identifying optimisation opportunities, and maturing your use of SEKO to deliver ongoing value.
Adaptive Data Models
Scalable Processes
Proactive Monitoring
Scenario Planning
Future-Ready Operations
A successful SEKO implementation is not a static endpoint. We help you design your SEKO operating model to be future-ready, anticipating changes in market demands, product catalogues, and international regulations.
This involves building flexibility into your master data structures, defining clear governance for process changes, and setting up KPI monitoring that adapts as your business scales. We prepare your teams to evolve with SEKO.
By baking in resilience from day one, your SEKO investment continues to deliver value, enabling you to respond quickly to new opportunities without requiring another costly re-implementation.
Knowledge Base
Working Together
We act as your trusted advisor, providing strategic direction, risk mitigation, and oversight throughout your SEKO implementation, ensuring your internal and SEKO teams remain aligned.
We take end-to-end responsibility for the SEKO implementation project, managing scope, timelines, resources, and stakeholder communication to deliver on agreed outcomes.
Already live but facing challenges? We conduct a deep dive into your SEKO setup, processes, and integrations to identify root causes of issues and provide a roadmap for optimisation.
Your SEKO implementation is a critical step in your supply chain journey. Our operator-led approach ensures that every detail, from master data to go-live, is managed for long-term operational success.
