Adobe Commerce Development

Extending Adobe Commerce Safely

Building custom features and integrations to elevate your Adobe Commerce platform requires a considered approach. We guide retailers through the technical strategy, design and execution that ensures maintainability and scales with their ambitions.

Expert development leadership for complex Adobe Commerce ecosystems.

Trusted by leading retailers

Working with Cogent2

Adobe Commerce Development Three Ways

Our engagement models are designed to align with your immediate development needs, from strategic oversight to deep technical contributions.

Assess & Advise

Evaluate existing customisations, identify technical debt, and define a clear Adobe Commerce development roadmap.

  • Technical audit & code review
  • Architecture evaluation
  • Scalability analysis
  • Technology stack recommendations
  • Optimisation strategies

Design & Deliver

Lead the technical design and build of critical custom features and integrations, ensuring best practices.

  • Custom module development
  • API & integration design
  • Performance optimisation
  • Security hardening
  • Third-party extension selection

Govern & Assure

Provide ongoing development governance, quality assurance, and a framework for secure, stable growth.

  • Deployment pipeline setup
  • Code quality gates
  • Post-launch optimisation
  • Capacity planning
  • Architectural review cycles

Why Cogent2

When bespoke Adobe Commerce work becomes unmaintainable

Retailers commonly invest significant resources in customising Adobe Commerce, only to find their systems rigid, slow to adapt, and costly to maintain. Cogent2 operators bring the architectural discipline to avoid this trap.

  • Preventing technical debt
  • Designing for scale
  • Enhancing team efficiency
  • Ensuring upgrade compatibility
  • Guiding platform evolution

15+

Years Adobe Commerce Experience

Operator-led

Development Consulting

Multi-platform

Ecosystem Perspective

Sustainable

Customisation Approach

Cognitive Operations

CogentAI

CogentAI provides actionable insights into your Adobe Commerce development lifecycle, from identifying potential code conflicts to predicting system bottlenecks before they impact trade.

Anomaly detection in deployments
Performance regression analysis
Security vulnerability early warning
CI/CD pipeline optimisation

"Anticipate development challenges, rather than reacting to them. CogentAI gives leadership clear intelligence on platform health."

Explore CogentAI Capabilities
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Proactive detection of issues across the development pipeline, from staging to production.

Capabilities

Adobe Commerce Development Leadership

We provide the strategic and technical capabilities to ensure your custom Adobe Commerce development delivers long-term commercial value.

Custom Workflows

  • Order processing automation
  • B2B catalogue & pricing rules
  • Content staging & approval
  • Customer segmentation logic
  • Return merchandising authorisation

Strategic Automation

  • CI/CD pipeline implementation
  • Automated testing frameworks
  • Infrastructure-as-Code (IaC)
  • DevOps best practices
  • Release management strategy

Extension & API Design

  • Bespoke module development
  • Headless commerce APIs
  • Third-party system integration
  • GraphQL and REST API extension
  • Patchworks connector development

Maintainability & Risk

  • Technical debt assessment
  • Code quality standards
  • Upgrade path planning
  • Security hardening
  • Performance profiling & tuning

Connected Ecosystems

Adobe Commerce Never Operates Alone

Successful Adobe Commerce development always considers the wider commerce ecosystem, ensuring new features integrate cleanly with existing systems and data flows.

ERP & Finance

NetSuiteMicrosoft Dynamics 365SAP Business OneXero

PIM & CMS

AkeneoContentfulAmplienceBynder

Warehouse & Fulfilment

PeoplevoxBrightpearlManhattan WMSShipStation

CX & Marketing

KlaviyoGorgiasZendeskAdobe Experience Platform

Integration & Intelligence

PatchworksCogent AIPower BI

Operational Intelligence

Maintainability Risks and Technical Debt Patterns

Retailers frequently encounter development pitfalls on Adobe Commerce that lead to costly, unreliable systems. We diagnose and rectify these common issues.

Core Code Modifications

Symptoms

  • Upgrades consistently fail or are delayed
  • New features introduce unexpected bugs
  • High cost associated with security patching

Root Causes

  • Direct editing of core Adobe Commerce files
  • Improper use of preferences or class overrides
  • Lack of understanding of the extension framework
Adobe Commerce CoreCustom Modules

Impact: Significant upgrade and maintenance costs, compromising platform security and long-term viability.

Cogent Approach: We identify all core modifications, refactoring where possible into proper modules and extensions, or documenting unavoidable overrides to manage upgrade risk.

Excessive Plugin Chains

Symptoms

  • Slow page load times, especially in critical paths
  • Difficult to debug business logic errors
  • Unpredictable behavior after minor code changes

Root Causes

  • Over-reliance on plugins (interceptors) for functionality
  • Plugins modifying code that other plugins also modify
  • Absence of clear architectural boundaries between modules
Adobe Commerce FrameworkThird-party Extensions

Impact: Degraded platform performance and stability, increasing developer effort and delaying feature delivery.

Cogent Approach: We analyse the plugin stack to consolidate, simplify, and refactor interdependent logic into more resilient event-observer patterns or custom services.

Poorly Designed Custom APIs

Symptoms

  • External systems struggle with data consistency
  • Performance issues during data synchronisation
  • Difficulty extending new fields to external systems

Root Causes

  • Over-fetching or under-fetching data in API responses
  • Lack of versioning and proper authentication
  • API endpoints coupled too tightly to internal data models
Adobe Commerce REST/GraphQLIntegration Platforms (Patchworks)

Impact: Integration failures, data discrepancies, and reduced operational efficiency across the commerce ecosystem.

Cogent Approach: We design robust, versioned APIs with clear contracts, optimising for specific external system requirements and ensuring proper data transformation and error handling.

Uncontrolled Extension Proliferation

Symptoms

  • High number of unused or conflicting extensions
  • Increased server resource consumption
  • Security vulnerabilities from outdated modules

Root Causes

  • Lack of governance over extension installation
  • Failure to uninstall or disable obsolete modules
  • Insufficient testing of new extensions before deployment
Adobe Commerce StoreComposer

Impact: System bloat, security exposure, and significant performance degradation, directly affecting customer experience.

Cogent Approach: We conduct a thorough extension audit, recommending consolidation, removal, or refactoring, and establish strict governance for all future platform additions.

Deep Integration Expertise

Adobe Commerce Development Consultants

Our expertise spans the technical intricacies of Adobe Commerce development, coupled with a deep understanding of retailer operations. We ensure your customisations enhance, rather than hinder, your commerce strategy.

  • Custom module architecture
  • API integration strategy
  • Performance optimisation
  • Security best practices
  • DevOps & CI/CD
  • Scalability planning

Technical Architects

Guiding complex builds

Senior Developers

Building robust solutions

Integration Specialists

Connecting the ecosystem

Data Architecture

Automated Workflows

Ecosystem Visibility

AI-Driven Optimisation

Future-Ready Operations

Preparing Adobe Commerce for the next scale

Adobe Commerce's flexibility is its strength, but without careful architectural planning, customisations can become technical debt. We ensure your development work positions the platform for future growth, rather than creating future bottlenecks.

The goal is not just to build features today, but to build a framework capable of adapting to tomorrow's market demands. This means prioritising modularity, API-first design, and robust testing strategies.

Our approach focuses on enhancing your Adobe Commerce platform's intelligence and automation capabilities, ensuring new development contributes to a more resilient and adaptable ecosystem. This avoids costly rebuilds when business requirements shift.

Knowledge Base

Frequently Asked Questions

General Development
What development approaches do you recommend for Adobe Commerce?
We advocate for a strong modularisation approach, using service contracts, plugins, and observers rather than direct core modifications. This ensures upgradability and maintainability, critical for long-term platform health.
How do you ensure customisations are secure?
Security is built into our development process. This includes secure coding practices, regular code reviews, adherence to Adobe Commerce security guidelines, and performing security audits on all custom modules and integrations.
Can you help with performance optimisation for existing custom code?
Yes, we specialise in identifying performance bottlenecks in custom Adobe Commerce modules and integrations. This involves profiling code, optimising database queries, and refining architectural patterns to improve system responsiveness.
Technical Debt & Upgrades
How do you address technical debt in an existing Adobe Commerce setup?
Our process begins with a comprehensive technical audit to identify areas of debt. We then work with you to prioritise refactoring efforts, focusing on high-impact areas that hinder upgrades or introduce instability, always considering commercial implications.
What is your approach to handling Adobe Commerce upgrades with customisations?
We plan upgrades meticulously, starting with a detailed analysis of existing customisations and third-party extensions. We then refactor incompatible code, ensure all modules are upgrade-compatible, and conduct extensive testing before deployment to minimise disruption.
Integration & APIs
How do you approach designing custom APIs for Adobe Commerce?
We design custom APIs with an API-first mindset, focusing on clear contracts, efficient data exchange, and scalability. Whether it's REST or GraphQL, the goal is to provide reliable data access for external systems without compromising platform stability.
What role does Patchworks play in your Adobe Commerce development strategy?
Patchworks is our preferred platform for complex integrations. For Adobe Commerce, we design custom API endpoints specifically tailored for efficient data exchange with Patchworks, ensuring robust and scalable synchronisation for orders, stock, product data, and customer information.

Working Together

Engagement Models

Embedded Team

Our specialists integrate directly with your in-house development team to provide deep technical expertise and leadership for specific projects or periods.

Project-Based

We define, scope, and deliver bespoke Adobe Commerce development projects, from complex module builds to critical integration solutions, with clear milestones.

Strategic Advisory

Expert architectural guidance and technical oversight for your Adobe Commerce roadmap, ensuring long-term health and preventing costly development missteps.

Ready to build scalable Adobe Commerce solutions?

Avoid the pitfalls of unmanaged customisation and build an Adobe Commerce platform that grows with your retail business. Speak to our development specialists.

Integrations

Connecting Adobe Commerce to Your Enterprise

Adobe Commerce thrives when integrated into a well-orchestrated ecosystem. Our advisory ensures your data flows are robust, intelligent, and commercially sound.

ERPWMS & OMSCRM & LoyaltyPIM & DataMarketplacesCX & SupportAnalytics & BI

NetSuite

ERP

Microsoft Dynamics 365

ERP

SAP Business One

ERP

Brightpearl

ERP

Peoplevox

WMS & OMS

Manhattan Associates

WMS & OMS

Linnworks

WMS & OMS

Klaviyo

CRM & Loyalty

Salesforce CRM

CRM & Loyalty

Okta

CRM & Loyalty

PIMcore

PIM & Data

Akeneo

PIM & Data

Salsify

PIM & Data

Amazon Seller Central

Marketplaces

eBay

Marketplaces

Marketplacer

Marketplaces

Gorgias

CX & Support

Zendesk

CX & Support

Freshdesk

CX & Support

Google Analytics

Analytics & BI

Power BI

Analytics & BI

Looker

Analytics & BI

Patchworks

Analytics & BI

CogentAI

Analytics & BI