Symptoms
- Orders not transmitted to 3PL/WMS
- Fulfilled orders not updated in Odoo
- Shipping tracking not passed to customers
Root Causes
- Mapping errors in fulfilment requests
- Lack of status update synchronisation
- Dependency on batch processing for critical data
Odoo Inventory3PL/WMSCarrier APIs
Impact: Negative customer experience, increased CX workload, penalties from marketplaces for late shipping.
Cogent Approach: We streamline fulfilment data flows, implement real-time status updates, and build robust error handling for WMS/3PL integrations, accelerating shipping.