We help retailers maintain consistency and address issues in their Amazon FBA operations, ensuring inventory and fulfilment run as expected.
Expert support and diligent governance for continuous FBA performance.
Trusted by leading retailers
Keeping fulfilment and finance aligned
Our engagement models focus on proactive support, issue resolution, and operational improvement, ensuring your FBA channel performs reliably.
Proactive monitoring of FBA status and rapid resolution of emerging issues, protecting your inventory and sales.
Establish clear processes and governance for FBA lifecycle events, reducing errors and ensuring compliance.
Strategic guidance and training for your team, building internal capability to manage Amazon FBA complexities.
Why Cogent2
Maintaining FBA performance requires deep operational understanding, not just technical fixes. We bring hard-won experience in navigating Amazon's systems and policies, anticipating issues before they impact your business.
Operator-led
Engagement model
20+ Years
Combined FBA experience
Multi-Channel
Retail perspective
Data-Driven
Issue resolution
CogentAI provides the intelligence layer needed to stay ahead of FBA operational challenges, offering predictive insights and anomaly detection essential for stable fulfilment.
"Proactive insights for FBA mean fewer surprises and more predictable fulfilment costs. It transforms reactive firefighting into strategic management."
FBA operational intelligence across product lifecycle
Capabilities
We provide the full spectrum of support capabilities to ensure your FBA operations remain resilient and compliant, minimising disruptions and cost overruns.
Connected Ecosystems
Effective FBA support requires understanding how it integrates with your broader commerce and fulfilment ecosystem, from inventory planning to customer service.
Inventory & Order
E-commerce & CMS
Business Intelligence
Customer Support
Integration & Intelligence
Operational Intelligence
Retailers commonly encounter specific, costly issues with FBA operations. Our support focuses on diagnosing the root causes and implementing resilient solutions.
Impact: Unaccounted stock impacts available-to-sell, revenue, and cash flow, creating customer service pressure.
Cogent Approach: We establish rigorous inbound inspection protocols and support claim submission with documented evidence, ensuring maximum recovery.
Impact: Salable stock becomes unsalable, leading to potential long-term storage fees and missed revenue opportunities.
Cogent Approach: Our team systematically identifies and resolves the underlying listing issues, reactivating stranded inventory rapidly.
Impact: Erodes profit margins, making profitable products unprofitable without notice, and complicates financial forecasting.
Cogent Approach: We monitor fee statements for discrepancies, dispute incorrect measurements, and advise on packaging optimisation to mitigate costs.
Impact: Restricted ability to send new inventory, leading to out-of-stock situations and significant lost sales.
Cogent Approach: We analyse IPI drivers, develop removal order strategies for aged stock, and optimise inventory replenishment to maintain healthy scores.
Deep Integration Expertise
When approaching FBA support, we first examine the foundations: data accuracy, process integrity, and governance. These are the core elements that dictate long-term stability and predictability in FBA operations.
Commerce Architecture
How FBA fits into the broader retail system, from order to cash.
Ecosystem Integrations
Connecting FBA data flows with ERP, OMS, and BI platforms.
Data Governance
Ensuring data integrity and flow for accurate FBA reporting and claims.
Integrated FBA Data
Automated Anomaly Detection
Predictive Fee Analysis
Intelligent Inventory Optimisation
Future-Ready Operations
Future-proofing your FBA operations means moving beyond reactive issue resolution. It involves building a robust data infrastructure where FBA performance is visible, anomalies are flagged early, and decisions are insight-driven.
The next phase of FBA operational intelligence focuses on predictive models for fee changes and demand fluctuations, allowing for proactive inventory adjustments. This reduces the reliance on manual data extraction and improves forecast accuracy.
By integrating FBA data more deeply with internal systems, retailers can create a single source of truth for inventory, allowing for more strategic fulfilment decisions and reducing the risk of costly FBA penalties.
Knowledge Base
Working Together
Our specialists work as an extension of your team, providing daily FBA monitoring and rapid issue resolution.
Targeted engagements to resolve specific FBA challenges, such as a large-scale stranded inventory clear-out or fee audit.
Strategic guidance and training to upskill your internal teams for long-term FBA operational independence.
If costly FBA issues are draining your resources and impacting profit, speak to us about building a more resilient support framework.
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