Symptoms
- FBA inventory received but not visible for sale
- Lost sales due to stock in 'reserved' status
- Excessive manual case logging with Seller Support
Root Causes
- Poor product ID mapping between ERP/WMS and Seller Central
- Incorrect FBA shipment labelling or preparation
- Unresolved compliance flags on ASINs by Amazon bots
Amazon Seller CentralERPWMS
Impact: Significant working capital tied up in unsellable stock, requiring costly removal orders or extensive manual intervention.
Cogent Approach: We audit product data harmonisation across your systems and Amazon Seller Central, establishing a 'golden record' for listings, alongside robust FBA carton content and labelling processes to prevent inventory stranding.