{"product_id":"erp-for-zendesk","title":"ERP for Zendesk","description":"\u003cp\u003eThis usually becomes painful when customer service agents can no longer trust the order data they see in Zendesk. At low volume, teams can manually bridge the gap by looking up records in the ERP, but at scale, this creates significant operational drag. When ERP order statuses or tracking numbers fail to sync, agents provide outdated information, leading to repeat queries and lower satisfaction scores. This integration is for brands where the missing link between frontline interactions and core financial data is preventing the team from resolving queries efficiently. We connect these systems so your agents have the full picture they need to close tickets faster.\u003c\/p\u003e","brand":"Cogent2","offers":[{"title":"Default Title","offer_id":56719857221958,"sku":null,"price":0.0,"currency_code":"GBP","in_stock":true}],"url":"https:\/\/www.cogent2.com\/products\/erp-for-zendesk","provider":"Cogent2","version":"1.0","type":"link"}